OAN

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1 stars
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Category: Business & Finances

Contact Information
United States

OAN Reviews

November 20, 2008
Terrible experience
I tried to contact Juno Customer Services using Juno toll-free line. Was told Juno tech support would be charged at $1.95 per min.Juno was not able to help and said there would be no charge. Got switched to OAN and charged for 18 minutes, the length of time I was with Juno tech support @$2.76 per minute or $50.22. I disputed the charge by notifying Qwest and amt is to be removed. Have not heard from OAN.
October 17, 2008
Bad service
So I saw their charges on my ATT bill and called them up immediately. They claimed we have subscribed their services by clicking one of them pop-up mail. I told them it's not true and what they did was freud. They said they would refund my $$ and stop the services.

THEY ARE SCAMMING!
October 10, 2008
unauthorized charges
I have talked to someone from this company before and I thought everything was taken care of. The charges that were on my account was to be waived and I still see a 13.22 charge on there. I want this removed and do not charge my account again. I know that these charges are not made because there was sites that were visited to make these charges.
September 20, 2008
AT&T PHONE BILL
THERE WAS A CHARGE ON MY AT&T PHONE BILL FOR $16.22 FROM OAN FOR SOME SIGNATURE MARKET NEWS, LLC.
I NEVER AUTHRIZED THIS CHARGE, NEITHER HAVE I EVER HEARD OF SUCH A COMPANY.
September 18, 2008
Scam charges
I was charged $12.95 from this OAN so called service. I called my local phone company & complained. I needed to call OAN which I did. I was refunded the $12.95. I called my local phone service company and asked to have a BLOCK put on any add ons to my bill. They can do that and did so. I suggest that everyone do that because a few months before that I was charged by some ILD company. This is certainly an illegal & deceitful tactic by these rip off companies. PLEASE CALL YOUR PHONE CO. & ASK THEM TO BLOCK ADD ONS.
August 18, 2008
Fraud and scam
I received a bill from some company called OAN on my Verizon phone bill. The charge, with taxes came to $46.98. I finally located the 'reason' on my phone bill. It says I called a 900 # for 'Lavalife. I called the 800 OAN # and told the guy to remove the charge from my phone bill immediately. HE went on to read to me the greetings you would get if you called Lavalife. I told him to remove the charge immediately. He went on to read yet another greeting that one would hear if one called Lavalife. He stated that you are given a chance to hang up before the beep and you will not be charged $40. Once more I demanded that he remove the charge immediately.

He finally heard me and agreed to remove it AND THE $40 CHARGE ON NEXT MONTH'S BILL!!! What in the h*ll?? What I figure is that they are collecting thousands of dollars from people who automatically have their bills paid by their bank accts and don't look at their bills. I've read about people being charged an extra $7 or whatever but this is beyond that and these people need to be locked up.

I then called Verizon demanding an answer as to how they allowed this to happen The operator said that the gov't forced them to allow other companies to add on whatever bills they wanted to the phone bills. I had her block all add ons to my bill and all 900 numbers for whatever reason. The operator said that other people call and complain but this was the first time she'd seen this. I alerted her to the class action suite that other people can join on the internet.Beware of this scum!
July 2, 2008
Beware
I'm writing because this company needs to be stopped. I received my bill in today's mail, and this is the first time I've ever seen this charge. The charge was for $14.95. Not that this charge will make me poor, but I have a long distance carrier with my current company.

I would like to know how they can add a charge onto a bill that I never ordered any services from OAN. I will be contacting my phone company tomorrow, the BBB and possibly the FCC. I really don't know where to go from here, but this is ridiculous, and I for one, have had it with companies trying to take advantage of me.
June 4, 2008
Fraudulent Billing
Telephone bill from Verizon, husband mentioned it had increased, AFTER he mailed the full payment. A review of the bill, by me, showed OAN Toll call of $5.39 plus *misc* chg of 1.65 and state tax of .36 for $7.50 total. I'd never heard of OAN. I called the tel number listed for OAN(Operator Assisted Network) and a person, informed me that *someone* used 10 15 16 800 on May 5 to call for a business in Las Vegas, NV(What????) explaining that the business number was possibly not in used, and *someone*, as I said it wasn't us, must have seen the advertisement for OAN which would then locate the new number. NOT US. He is crediting the bill, and he had no knowledge of whether we'd been charged for this type charge before, he DIDN'T have that information.

After reading previous posts I will do further research on this scam, IMHO
March 31, 2008
False Billing
A long distance charge of $ 7.34 was added to my Verizon bill for a long distace call never made. I, in fact have l/d w/ another private carrier
March 19, 2008
Fraudulent charge!
OAN charged about me $8 through Verizon bill for "operator assisted call" which was never made. I called OAN and first they did not want to credit the charge, but once I told them that googling "OAN fraud" brings up several hundred hits, they agreed. But I had to waste lots of time waiting for their operator to respond. From Verizon I learned that to way to prevent this kind of things is to ask Verizon not to provide billing services to a third party. By the way, in Verizon they've heard lots of complaints about OAN.

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