I have been mysteriously charged an extra $15.85 by OAN Services, Inc on my AT&T residential phone bill for the month of Sept. 2009. I have never heard of OAN Services until now and would NEVER have any reason to use them. Apparently they are scamming lots of other people unknowingly.

This company has charged my AT&T phone bill for $24.33 without authorization. I have no idea what the charges are for. I called them and they said it was for something other than phone calls, I didn't get any understanding of what the charges were for, they couldn't explain to me what it was for. I will report to the PSC and the Attorney General.

3 months ago a fee of $14.95 showed up on my home phone AT&T bill. It was from OAN services, supposedly for an email service monthly fee for a "signature Mrkt news." I have no idea what this is and certainly didn't order it. When I try to call the OAN phone number it says the extension is unavailable. I spoke with an AT&T agent who took the charges off for 2 months and tried to get in touch with OAN but said that ultimately I would have to speak with OAN which so far has been impossible. Why is this company allowed to get away with this? What is our recourse?

I received a phone bill with a 12.10 charge for a monthly service fee from E-Secure Services. I did not authorize it and have been unable to contact them over the weekend (and probably ever!!) I do not know what OAN Services, Inc. is, but Verizon tells ME to contact them. How can they let it get on the bill without authorization? Is it them?

On my 23 Sep 2008 AT & T statement there was a charge for $29.90 labeled "Enhanced Services" and $14.95 labeled "OAN Services, Inc". AT&T advised me that they did not originate with AT&T, but were included because FCC required AT&T to include on their statement the charges submitted to them by other (communication Co's?) firms. I called a phone # given me by AT&T and have received a credit for $14.95 but after calling the second phone and receiving assurances that a credit had been issued, "but it takes 2 or 3 billing cycles for them to be applied."

AT&T permitted non-payment for one month, but must be paid the next month. This obviously works against the consumer and FCC should require advance permission for billing in this manner. The Enhanced Services were reportedly for 'Tech Support' and the 'OAN Services' were supposedly for email service. I didn't need either as AT&T and AOL provide all the tech service I need for the internet and AOL provides email service.

A consumer is at the mercy of all vendors. I have had erroneous charges on my credit card three times in one month after making purchases on the internet. If hackers can breech the Defense Dept computers, it ought to be a 'walk' to get info on the internet. There should be monitoring of the internet by the government to spot fraudulent practices just as they police the internet for porn and child molesters. Credit Card companies are not too helpful in getting charges corrected. To me, they should take the cardholders word and not continue to accept repeated charges, but apparently they have no way of taking back fraudulent payments.

Certainly there should be laws that can be used to prosecute when fraud or 'shady' business practices are used or proven.