Ordered a pair of mens boots, were shipped ladies high top sneakers. Emailed complaint, was asked to send picture of the wrong shoes and box so they may verified and offer a satisfactory solution. This website should be avoided at all cost!

DO NOT DO BUISNESS WITH OB SNEAKERS!!! SCAM, RIP OFF, FAKE PRODUCTS!!!

I purchased a pair of Nike shoes from OB Sneakers and they sent me the wrong product claiming that their courier sent the wrong product. I tried for a week to work with the company to have them send me the correct pair but they led me to believe after several emails that they did not have what I purchased so I asked for their mailing address and told them I am sending back their product and just refund my money. Another week went by with this back and forth crap stating that I would have to send them another $55.00 for shipping cost before they could send the correct product and I told them, "HELL NO, REFUND MY MONEY. After weeks of playing games, they would not refund my money. Their products are not authentic so please do your self a favor and shop elsewhere because this company is a scam company and they do foul business. Spread the word!!!

Here is a copy of our complete email correspondence:

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dear friend

I am shocked about what you did.I am sorry about that.
we would ship one pair of goods to you so long as you pay the shipping fee and we would lose the new goods to solve the mistake, please understand.
we could solve the mistake peacefully.

best wishes


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To: [email protected]
Subject: Re: Order 6046
Date: Wed, 8 Sep 2010 14:54:31 -0400
From: my email
CC: [email protected]


I am not sending you another dime for YOUR MISTAKE or YOUR COURIER's. What I am going to do is create complaints about your company and put them all over the Internet and all web site I possibly can and I hope your business profit declines so much that you don't receive another dime for your dishonest business dealings. I can't image a company that would ruin their damn business for a mere $67.00 admitting to their faults and won't properly refund the customers money unless they were a dishonest company from the start. I see that you already have complaints for the same crap you are doing to me but don't worry, the world is about to know about your DISHONEST COMPANY!!!


http://www.complaintsboard.com/complaints/ob-sneakers-c367513.html


-----Original Message-----
From: service <[email protected]>
To: <my email>
Sent: Mon, Sep 6, 2010 3:16 am
Subject: Order 6046


thank you for your reply
if you said that the shoes is not the ones you ordered
I'm very sorry that you misunderstand us.
Yes, I agree with you. I know that you are very indignant that you received the wrong shoes and can’t get a reasonable solution. If that was me, I think I would be the same with you. I completely understand how you feel.
we did arrange the right shoes to you.but it is the express company mistook them.the courier have mistaken the packages with the other customer.and we have contacted with them, but they refuse to take the responsibility, so we have no results from them.and we already agree that we will take most of the responsibility for it.
you know that the shipping of the international express is very very costly.
the shipping fee is much more expensive than the cost of some shoes.you can check it from the website of express company.we just have a little profit of each original business.
well, in order to compensate you, we agree to resend you the shoes, you just only pay 55 dollars.
thank you for your understanding
have a nice day


2010-09-06

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service

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发件人： my email
发送时间： 2010-09-04 22:31:19
收件人： service
抄送：
主题： Fwd: Order 6046


I do not care about them being authentic or not. That has nothing to do with the fact that THIS IS NOT WHAT I ORDERED!!! I ORDERED 314305-001 AND NOT WHAT YOU SENT ME. THE HELL WITH THEM BEING AUTHENTIC OR NOT THEY ARE THE WRONG SHOES AND I WANT A REFUND FOR YOUR MISTAKE. You keep telling me the same crap about you do honest and reputation business than honor your words and REFUND MY MONEY and stop playing these word games. It's obvious by now that you don't have want I ordered so this is considered FALSE ADVERTISEMENT!!! Under those terms and conditions, you are suppose to refund the customers money!!!

And the word is "reputable" business.


-----Original Message-----
From: service <[email protected]>
To: <my email>
Sent: Fri, Sep 3, 2010 6:16 am
Subject: order 6046


you said that our products are not authentic, so we just ask for the authentification report, because we must know the reason and offer an excellent service to our each customers. if you can offer the authentification report confirm that our products are not authentic, we must refund the money to you.because we can't accept the refund by the improper reasons.
we just do the honesty and reputation business.
hope you can understand.


2010-09-03

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service

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发件人： esmith6279
发送时间： 2010-09-03 12:06:27
收件人： service
抄送：
主题： Re: order 6046

Listen, this is not the product I ordered. Just SEND ME YOUR ADDRESS so I can return your so-called authentic shoe, REFUND MY MONEY, and you can re-sale your product! Case closed.

听着，这不是我订购的产品。只要给我你的地址，以便我能答谢您的所谓正宗鞋，退还我的钱，你可以重新销售您的产品！结案。


-----Original Message-----
From: service <[email protected]>
To: <my email>
Sent: Thu, Sep 2, 2010 9:24 pm
Subject: order 6046


thank you for your reply
I'm very sorry to hear that news
you said that our products are not authentic, so we just ask for the authentification report, because we must know the reason and offer an excellent service to our each customers.
we just do the honesty and reputation business.
hope you can understand.
have a nice day


2010-09-03

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service

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发件人： my email
发送时间： 2010-09-02 20:31:16
收件人： service
抄送：
主题： Re: order 6046

That is not acceptable. Although it sounds good, I am stuck with a pair of shoes that I did not order nor will I even wear these non-authenic shoes. I would like to get the shoes that I originally purchased, the authenic version like your web site claims, or you can send me your address and I will mail these shoes back to you and you can refund my $67.00.


-----Original Message-----
From: service <[email protected]>
To: <my email>
Sent: Wed, Sep 1, 2010 11:05 pm
Subject: order 6046


hi, friend,
thank you very much for your help.
I'm very sorry for the trouble we take to you.I have checked the photos just now.yes, they are different from the ones you ordered.we were surprised that you have received the wrong shoes which you didn't order.because we have checked each order before we send them to customers.and we have checked it, the courier have mistaken them with another customer’s package.we just do honesty and reputation business.we do want to do long term business with you.
our manager say you will be offered 15% off in your future orders, including your
family and your friends, they will get the discounts.my friend, I think this is a good
discount, you will save many money to buy shoes.what's more, all of our shoes are
in good quality and nice. what do you think?
thank you very much
have a nice day


2010-09-02

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service

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发件人： my email
发送时间： 2010-09-02 05:36:29
收件人： service
抄送：
主题： Re: Enquiry Eric
Here is the pics of the shoes that I was sent. Even on the box is the wrong number.


-----Original Message-----
From: service <[email protected]>
To: Eric <my email>
Sent: Tue, Aug 31, 2010 11:51 pm
Subject: Re: Enquiry Eric


hi，dear friend,
thank you for your email.
I'm very sorry to hear that you received the wrong shoes. we were surprised that you have received the wrong shoes which you didn't order.because we have checked each order before we send them to customers.could you send the pictures of the wrong shoes to us, then we will give you a satisfied solution after we have checked and confirmed it.is that ok?
please tell me your order number by the way
very sorry for the trouble we take to you.
have a wonderful day


2010-09-01

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service

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发件人： Eric
发送时间： 2010-08-31 23:27:19
收件人： service
抄送：
主题： Enquiry Eric
I purchased the Air Jordan Laney 23 314305 001 (black metallic silver ck charcoal)and jusrt received it and it is the wrong shoe. I got some other knock-shoe. How do we correct this?