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Debra Morris
December 22, 2010
Can't cancel
I agreed to purchase 2 games in a six month period. It took a month to be able to download the lst game and I have never been able to download the 2nd and they are taking the money out of my account. I have sent repeated emails without response. I want my six month term cancelled and a refund for the 2nd game I did not receive. I am contacting my bank to not let any more withdrawals be made from Oberon. "This is radiculous.
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******
February 10, 2010
UNSUBSCRIBING
I HAVE BEEN VERY UNSUCESSFUL AT CANCELLING MY OBERON GAME SUBSCRIPTION, AND EVEN THOUGH I DISPUTED THE CHARGE WITH MY CREDIT CARD COMPANY AND GOT PART OF MY MONEY BACK THEY CONTINUE TO CHARGE MY CARD EVERY MONTH. I HAVE NOW CHANGED MY CARD NUMBER SO THAT THEY CAN NOT CHARGE TO IT ANYMORE. I HAVE LISTED THOSE CHARGES AS FAUDULENT AND REPORTED THEM TO THE BETTER BUSINESS BUREAU!!! P.S. THEY ARE NOW IN PARTNERS WITH YAHOO WHICH DOESN'T MAKE THEM ANY BETTER!
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[email protected]
January 26, 2010
BUYER BEWARE
An absolute rip off and terrible, terrible customer service. The games would never load and when I called to complain I was told my charges were not processing, but on the contrary. I was being charged twice each month - and getting nothing. Now, after FIVE months of this- I am dealing with the billing department that continues to remind me of the term and conditions. They obviously do not understand the games NEVER WORKED!!! BUYER BEWARE!
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monica michael
January 19, 2010
rip off and take your money
i subscribed 4 2 mnths to buy 2 gAMES FROM MSN oberon games and now they charge my card every 2 mnths and force me to retrieve games i dont want they never answer my specific reguest to cancel and just answer around it pls if any 1 knows the way tell me how to stop it...
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