Apparently I'm not alone based on the complaints I found on the Internet. It's very simple, on May 20, 2008, I purchased a CD of the Oberon Media game called "Big City Adventure-San Francisco. I was charged but it has never been delivered. I have emailed their customer service many times, with responses of all false promises such as "we're having problems with our CDs..." or someone will get back to you within 12 days. They don't even respond to my emails anymore.
Thanks for listening.
Vicki