oberon-media
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1 stars | | (8) |
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Category: Other
Contact Information United States
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oberon-media Reviews
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Christi Lee
March 22, 2011
charges not authorized
Iwas charged $76.49 twice by oberon-media for what I have no idea ~ I WANT MY MONEY BACK !!
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Anne Fajarda
December 24, 2010
subscription
I want to cancel my membership and have contact them a while back, i am still been charged and want it cancel ASAP and money refunded.Tank you Anne FAjarda, email address is, [email protected]
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looks1975
October 6, 2010
SHADY SITE
OMG where do I start. Im another victim that accidentally joined their membership & once realized all they said u can cancel but we will charge the full amount u owe for what u have left of ur membership. At that time I was only in about a month and a half so it would have been pricey. angrgy but what could I do. Im not afraid to admit that this is my first computer, this month, (Oct. 2010), will be one year that Ive owned a computer so lots to learn. anyway I accidentally bought like 2 or 3 different games numerous times. i contacted them, (which sucks cuz u can only contact them through the email), and they are so sorry and must be hurting financially cuz they would not refund the money back to my card. They said pick 5 or 6 games send the names to us and we will email u download links, (which do not work worth a S_ _ _, ) and registration keys. they did but I still a good month or more later am trying to get the links to work. and by the second month of membership I have not been able to get into my profile or my games. ive been trying to get them to fix it for months. STAY AWAY FROM OBERON-MEDIA THEY DO NOTHING BUT ROB YOU. OBERON IF U READ THIS U SHOULD BE ASHAMED OF YA"LLS CUSTOMER SERVICE WORK ETHIC IT SUCKS. U WILL TAKE OUR MONEY AND THATS THE END. U PEOPLE R SORRY AND I WILL DO ALL I CAN TO SPREAD THE WORD AND HAVE ALL THE PROOF THROUGH MANY MANY EMAILS CUZ UR TO SORRY TO B A REAL COMPANY AND SPEAK TO SOMEONE. THANK U FOR THE LESSON THOUGH. I DONT MAKE MISTAKES LIKE THE HUGE MISTAKE I MADE WITH U PEOPLE!!! OBERON-MEDIA S _ _ KS
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irate user 59
July 3, 2010
won't cancel my account after several attempts
I am at my wits end with this company!! For at least 6 months now, I have been submitting a contact form to cancel my account with no resolution! In the meantime, they are continuing to charge my bank account EVERY MONTH and I don't even use their website!
It has gotten to the point where I am one step away from filing a complaint with the Better Business Bureau! If my complaint is NOT addressed and resolved before the next billing cycle I will be forced to do just that! I am generally a patient person until I get taken advantage of and ignored...
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Trina Holley
March 1, 2010
Unauthorized charges
Oberon -Media withdrew money from my account without my permission. I do not buy games like this and I am ready to call my attorneys to take care of this matter if you don't put my money back right away.
I will be watching for the return of my money. I get an alert when ever my is taken out of my account or deposited into my account. Therefore I know that Oberom-Media took it. You need to get better verification before you remove anyone's money.
Trina Holley
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LSLangille
May 15, 2009
Fraudulent Business Practices
Beware! I've tried 9 times since May 1 to contact these companies from both sites, and I've gotten no response from Oberon-Media and lame answers from Yahoo. What it boils down to, is that I purchased a game, installed it, it crashes in the same spot each time, re-downloaded from link they sent, re-installed, ran DXDiag with no issues found, and still the problem remains. I did the same process 4 times then gave up. They won't honor my request for a refund, and now emails are bouncing back from Oberon with an 'OUT OF OFFICE" response in the subject line.
THIS COMPANY WILL NOT RESPOND AND I'M STILL OUT $19.99 FOR A GAME THAT WON'T RUN (FAULTY PROGRAMMING).
Any ideas of where to turn next for a refund?
Thanks for any help in advance.
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MsE
April 19, 2009
bogus registration keys
During Pogo.com's downloadable game weekend sale, I purchased 2 Oberon-media games but when I received the registration keys they did not work. Submitted inquiry to oberon-media support but have not received a reply other than an automated statement saying my inquiry was received and I would be contacted within 48 hours. 48 hours are up, no response. I guess I will have to contact my bank and have payments denied.
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Yvonne
April 19, 2009
bought game but key doesnt but yet was charged
I purchased a game, was billed more than it said I would be then Registration code doesnt work.I've seen by comments online this is not a isolated incident, others have been takenadvantage as well . I have the number am going to be trng to reach. I hear its not easy to get through to them at all.
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