Oberon media
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Category: Business & Finances
Contact Information United States
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Oberon media Reviews
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Tamara Cowen
December 7, 2010
Billing over charging
I am being billed for a game which I did not agree to purchase and want to end the subsciption. When you call their phone number all you get is a recording that keeps looping you through their electronic answering system with out able to speak with any one or to resolve the issue.
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Mr J Daley
July 30, 2010
Unauthorised monies taken from my a/c
I must have accidently joined their membership in Nov 2009, but do not remember doing so. Each month since Dec 09 monies have been removed from my a/c.
1 Dec 2009 £4.17
30 Dec 2009 £3.35
29 Jan 2010 £4.29
2 Mar 2010 £4.56
30 Mar 2010 £4.67
29 Apr 2010 £4.50
1June 2010 £4.83
29June 2010 £4.62
I have cancelled this several times and they still continue to take monies out of my a/c.
It would be appreciated if this matter can be resolved as soon as possible. Being 80 yrs of age this is not helping my health.
My name is Mr John Daley, 64 Coombe Ave, Bournemouth, Dorset, BH10 6HJ
ENGLAND.
Email [email protected]
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hallebug
July 19, 2010
Get your $$$ back-rip off
If they've ripped you off CONTACT the BBB immediately! Oberon charged me twice for a one time game purchase and I never received the key to get the game. After numerous emails and attempted calls to their NY office, I got NO response. I went online to the BBB and lodged a complaint with the details. Miraculously, I got a response and apology from Oberon within 1 business day of the complaints submittal. Do not threaten and do not wait. This company has some shady business practices. Turn it over to the BBB- not only will you get a resolution, perhaps the numerous complaints will cause an investigation into this company and their scamming tactics!
Website for lodging a complaint:
https://odr.bbb.org/odrweb/public/getstarted.aspx
Oberon info to submit with complaint:
Business Name: Oberon Media, Inc.
Business Address: One World Financial Center, 27th Floor
New York, NY 10281
Phone Number: (212) 221-3034
(646) 367-2020
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anna garner
July 3, 2010
I want subscription to stop
I want to cancel my subscription. It was suppost to be for two months only, but you are still taking money out of my account. I want it to stop.
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Serena116
March 14, 2010
Games Membership Cancellation
Approximately 18 months ago I took out a subscription with Oberon Media, through the MSN website. After a few months I realised that I did not use the service and went about trying to cancel the subscription. Have had absolutely no joy whatsoever, when trying to do it on their website the page just shuts down. VISA won't cancel as apparently I have to the company to cancel it. I emailed them (every couple of days), I after giving them the information requested, get further emails telling me that they need other information. Now they have asked for billing statements - which I have never had.
I am a complete loss at what to do now.
I wished I had looked at this site first before entering. Can anybody tell me how to CANCEL this membership. It may not seem that bad as it is £6.95 per month, however this has been going on for more than a year and I cannot keep affording to pay for something I do not want - it is not even like I am asking for a refund - which given the time that I attempted to cancel this membership is something that I think I should be entitled to.
I WANT TO WARN ANYBODY THINKING OF TAKING SUCH A MEMBERSHIP OUT - NOT TOO how many other people are they ripping off!!!
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derbychick
March 1, 2010
oberon media is ripoffs
begining in dec of 09 oberon double charged me for my membership fee. at that time i had only enough money in my checking account to cover my $6.95 fee. because of that i bounced. my bank charges a $37.00 fee just for bouncing plus $6.50 a day for each day it is overdrawn. it was overdrawn for two days so thats over $50.00 there. when contacting oberon they did refund me $6.95 and said they were not responsible for the rest. even though i would of never had bounced if they had not overcharged. the bank almost would not help me with my fees because it was not there fault either. i wrote to oberon and said that i wanted my membership cancelled. also i had to cancell my card. then in january of 2010 my account bounced again because i was charged again for my membership that should have been cancelled. so again i had a overdraft fee of $37.00 plus the $6.50. again i had to contact oberon again. all they would refund was $6.95 because what doesnt show up on their accounts does not matter. i had to beg and cry to my bank just to getr help. if you have any kind of problem with oberon media please contact me at [email protected]. i beleive if we get enough people together we could take them to court. this is not right and they should be held accountable for everything they have done. i have already contacted bbb in new york and they told me to contact a attorney. we can make them pay for their bad buisness and make them say they were wrong.
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dlr0740
November 20, 2009
key registration
I bought a game, text twist, 6 or 7 yrs ago, and was trying to put my registration key in, on a new computer, which didn't work. I copied and pasted the exact information they gave me 5 yrs ago and still didn't work I have contacted Oberon several times and they keep saying they can't help me, they have no listing of my purchase...even when I sent proof of purchase, and key number that they gave me. Naturally there's no number to call them and they keep sending me the same form letter! I've never had so much trouble with a support group before and would never buy a game from them again.
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sutterdog
November 18, 2009
Word Mojo
This isn't a complaint, per se--I just have a question about Word Mojo. I bought the game in 2004 and have loved playing it. My question is: do I have to purchase the game again just because I got a new Windows 7 computer? I still have the license name and my License Code/Registration Key. It sure would be great to be able to have you download it on my new computer without having to pay for it again. Could you let me know a s a p, 'cuz I miss being able to play the game.
sandnance@hotmailcom
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ashaahida
November 11, 2009
Fraudulent Charges
For everyone that has been taken by Oberon. I am in the process of filing a complaint with the New York City Department of Consumer Affairs against Oberon Media, Inc. I too have been ripped off by this company for over $47.00 and I just want my money back.
I will gather all of these complaints from this site and from others for evidence and if anyone would like to add something else such as the amount stolen, etc., please just let me know.
The information for Oberon Media, Inc is: Oberon Media, Inc. (Corporate Office) New York, One World Financial Center, 27th Floor, New York, NY 10281
phone:646-367-2020
fax: 212-221-9240
If you call, you will probably get a recording, if you do, dial zero for the operator and demand to speak to someone in charge, i.e. the president, vice president, etc.. Don't let them send you to customer service because that is who your problem is with.
If they refuse to help, let them know that a complaint will be filed with the NYC Department of Consumer Affairs and then do it.
Even though these dollar amounts are not big, it is the principle and we the people need to start sending a message to these big companies. If the Department of Consumer Affairs receive enough complaints, then this company could be shut down. If we tie up the companies phone lines with complaints, maybe they will respond in kind.
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OberonMediasucks
October 20, 2009
Takes your money and RUNS
Oberon Media aka Yahoo Games is pathetic. I recently had to close my Yahoo account and when I contacted them to change my login, they told me I would have to sign up for a new account, and they would cancel my old one. Well there's 2 problems with this. 1)You cannot just "sign up" for a new account. It costs money, and 2)when you sign up, you sign up for a whole new 6 month commitment, when I had already fulfilled half my commitment on my existing account. Well, I email Oberon Media, and they were friendly and promised a refund, and assured me I woudnt have to commit to a new subscription. I asked several questions regarding this in the following emails, and they promptly replied to me each time, sometimes even answering me within an hour. So I felt I could trust them.
BIG MISTAKE. I signed up for a new account believing they would cancel my old one. I emailed them promptly after signing up to tell them to cancel my account, but guess what? I never heard from them again. I have emailed them well over a dozen times on 3 different email addresses, and still no reply. Nada, nothing, zilch. So I filed a report with the BBB, but the BBB is also full of it as Oberon Media is a "client" of the BBB. I have also filed chargeback complaint with my credit card and replaced my credit card altogether. After the BS they put me thru, I would NEVER in my right mind pay another cent to them, regardless of whether I owe them 3 more months or not. Oberon Media, KISS MY ASS, you guys are a bunch of LIARS!!!
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