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Mrs. Culbreath
July 14, 2009
Bolling
I ordered a game from this company. I can't get into this game that I bought. I have tried like others to call Oberon Media and they send me to a screen of customer service and I want to talk to a person. They keep sending me an e-mail on how to download the game again. I am so tried of this I will never order anything else from them. They are a really bad company and I don't recommend anyone to buy from them.
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fitN2009
June 26, 2009
SUBSCRIPTION
I opened an e-mail one day and the next thing I knew I had consented to become a member of Gamesaver! I have been trying for the past year to get their greedy hands off of my credit card and they keep telling me that I can only cancel when the membership ends - that was about 2-3 years ago. I no longer have the same e-mail address so I can't even avail myself of the games. Does anyone no how I can stop this company from stealing my money?
Thank you
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Linda Dawley
May 24, 2009
money back
bought a game from oberon media wrote to them to tell them I was charged twice for the same game NO RESPONCE. overdraft because of this. thank You
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Robert Trefzer
March 3, 2009
Unauthorized/Unannounced Fees
I purchased a 12-month subscription at $6.95/mo, so with tax the total was $7.30. I noticed along with this am0unt on my statement, there was a $0.06 charge for International Transfer Fee. I wrote them about it and they said that the fee was because their payment center is in Cyprus. They did not tell me about this or that there would be an additional fee. Also, I paid in US dollars, so there should be no fee. Oberon should be responsible for this fee since they opted to ship jobs overseas. I have filed a complaint with the FTC as well.
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redgypsy
February 15, 2009
rip off
oberon media would be the most ignorant and in efficient company that I have ever dealt with. I have been trying for weeks to get the issue of a double billing resolved. One minute there is no record of it the next is pick a new game and we will send you the reg no for another game. I have done that so many times back and forth I am sick of it. They can keep the bloody money if they are that desperate. I went to cancel my game saver ans suddenly I don't exist in there records even though I have bought a lot of games from them. Looks like I have to cancel my credit card. Bunch of crooks. My advice DO NOT DEAL WITH THEM. Get spintop games. redgypysy
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m graham
February 4, 2009
cannot get games bought
I purchased 2 games from Oberon Media when I lived in another state. After moving, I had to get another computer, my email also changed. I was not able to download the games to my new computer, using the key code previously received.
When I contacted the company through email with the exact specifics, I only got the reply your email address does not match our records. They never read the entire email with my confirmation codes and purchase receipt attached.
If you ever purchase from them, get the disk, the download only may leave you as me; paid for games, but no games to play!
I will never purchase from them again as their customer service is non existent.
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diane
January 9, 2009
game registration
I recently tried to purchase the game Text Twist online with my credit card. I recieved an error that I needed approval. I e-mailed asking what the problem was and several weeks later, recieved the response that I should try again using a different credit card - although the one I used was perfectly ok. It seems that their payment provider is in Cyprus and some of our banks won't do business with them??????? Is this a red flag or what. I informed them that I will forgo Text Twist, which I really love, until they get a payment provider here in the US and help out the economy and provide some jobs rather then outsourcing to Cyprus. Til then I am boycotting Oberon and think others should too.
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August 14, 2008
Billing
I purchased 6 games from MSN games online who apparently has paired with Oberon Media. I was billed incorrectly and overcharged on 5 of the games. The only way to contact these people is through their online support email which of course conveniently avoids billing issues. I have emailed repeatedly and only get responses telling me how to install and play the games. I called MSN and they gave me a phone number which I called. It's of course a recording telling me to email if there is a problem. I have no other way of contacting Oberon and in the meantime I still have these overcharges that I need credited. What can I do??
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August 4, 2008
Bad service
After the sale service. I have e-mailed 2 times and called once, as of this date i have received nothing but a computer generated message that my e-mail has been received. I would be careful of any game purchase from oberon.
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