ocbc bank melaka

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Category: Business & Finances

Contact Information
Malaysia

Phone number: +6017-8707580
[email protected]

ocbc bank melaka Reviews

Miss Lim June 6, 2011
bad customer services
Dear Manager
With the complain to the above for the Melaka OCBC BANK officer who work in the customer services department was make me unsatisfied and confused at their plans explaination which i would like to apply for and work knoweledgement when answer to customer .I'm as a customer who wish to apply a balance transfer plan with a staff in this morning and also is a new teller with OCBC BANK to apply loan but the staff didn't say to me OCBC BANK doesn't got this facility for my plan which i wanna applying for moreover the staff do not know what kind of the plan i talking about, that well, i'd say i can open a savings account with OCBC BANK after that please transfer ten thousand into my account and the credit card please send to my current resident address whilst combine limit is around fiftheen thousand and i take one year duration to pay for the plan for that ten thousand only, but the staff said to me okay, they help to open a savings account to me .Therefore, i'd gotta explain my plan to them and say " how about for my credit card and balance transfer? what for i need to open an account first and haven't done my application yet ! " After a short while the one staff ask for a help out from another one afficer, is this officer say to me yes, you can got this loan with your annual salary but they still confused what was the balance transfer i would like applying to ! Well, i had need to gave one more explanation to them so, then the officer say to me sorry ! Our bank don't have this facilities .I feel sorry about is that really the staff understood clearly their company bank facilities moreover they were a officer ?Just hope can be able to see some professional attitute changing at the officers in OCBC BANK Melaka the one outlet near to Dataran Pahlawan shopping centre .

kindly regards
Miss Lim
[email protected]

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