Having been a timeshare owner at Ocean Beach Club in Virginia Beach, Virginia since 2006, I have had nothing but problems in dealing with the Owners Club. I have recently been informed that my 2011 week has been forfeited due to a late payment of a maintenance fee. I paid the fee and all attendant late fees within a month of being due and am now being told that I have lost the week. I am fully aware that my obligation is to pay my fees in a timely manner but due to deaths in the family, I was not able to pay the maintenance fee until 30 days after its due date. I intend to register a complaint with the Better Business Bureau. I am aware that there are many other complaints about this timeshare resort and would like to join with others in getting the word out. They are an uncaring, unempathetic, and unprofessional group of employees. Their bottom line is that they are not there for their "owners". It is only for their convenience and profit.