Octagon

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Category: Electronics

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Philippines

Octagon Reviews

antonM March 28, 2009
Cannot buy laptop without buying separate Windows OS
I'm attracted to this laptop that octagon in one of their branches is selling. I've seen the same laptop which costs around 28k being sold online on different sites. I was about to buy it when the saleslady told me that I should also buy a windows OS with it. I can choose from a variety of windows OS versions which price start from 2.5k up. I told her that I opt not to buy the windows OS anymore 'coz the Linux OS already installed in the laptop is enough for my need. But then, she said it was a company policy not to allow the laptop to be sold without a windows OS being sold with it. I told her again that I don't need it 'coz if it were the one installed on the laptop I would remove it and install the Linux OS instead, which is exactly what I need. But then, I started to get pissed with what she said. She told me that they were just being cautious of unlicensed and pirated software. Now, who is she telling me that! I told her Linux is a free software if she doesn't know that already and please don't imply to me that I will be installing pirated software on it. I was just controlling myself 'coz if she slipped and told me that I will be installing pirated software on it, I could have filed a complaint against her.

Further, the wrong thing about it is that they are advertising it on their flyers that the laptop costs this price (e.g: 28k) but when you get there you will be surprised 'coz you will be forced to buy another item aside from the laptop. And why are they insisting on customers to buy something which they don't wanna buy.

But where's their mistake? Let me give you a scenario to help understand the fault. For example, another retailer sells a package of the same laptop bundled with the windows OS at a price of 31k. Now octagon is selling it at 28k. So a customer would go to octagon which offers the lower price. Only to know that the price would end up to be the same with the other retailer 'coz he/she will be forced to buy the windows OS also.

Don't you think its unfair trade on the part of their competitors? And on the part of the customer, I do honestly believe it's foul letting the customers fall into that trap.

Now if i would be on the other way around, it would be ok if they just advertised that the price is 31k and the package already includes a windows OS.

Hope you can comment about this. Thanks!

P.S. Just curious. Does octagon really have that policy? Or are their employees making this up to sell additional items.

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