I needed info on 2010 interest paid. Their web site was down. On telephone, I accidently entered incorrect soc sec number. When I called back to reenter, my number had been blocked.
I've never been late with a payment, but they call me every month around the 3rd to tell me I'm late.
they charge for an on-line payment.

Our loan became late, my husband called when he received the notice & made arrangments to pay what was due immediately and when we receieved the next months statement for payment, the same charge's we had previously paid were back on this statement. There was also a break down of how the payment was used in this statement that showed the monthly payments posted & an additional fee for what they call pre forclosure work...bullsh*t! This additional fee as they told me was carried over to the next payment that wasn't even due yet and that Ocwen took it upon themselves to do that without contacting us to agree to it. I told them that was not appropriate for them to do when the payment wasn't even due yet & the money was ment to pay the rediculous fees they charged on the previous statement. These same fees are also on a payoff they recently sent me as we are selling the house to a buyer very soon. Fees, fees, fees...and no one speaks english & when you ask for a supervisor or manager to talk to, they tell you that person needs to call you back at another time, take your phone number & probably throw it in the trash can next to them. Awful business practice, we are filling a complaint with the Florida Attorney General & a Law Firm...probably multiple law firms! I'm sick of this.

This is the worst company I have ever dealt with. I have been tryin to get a refinace since last May . I get phone calls and emails weekly stating that I have not responded to their request and I will be denied. I have responded to every request they have made
you can not contact them they never respond . They are playing with people's lives and they don't care. I have ever written to the President what good that did . I am trying to find out now what Government agency I can get into looking at their bussiness ethics
If anyone has had luck getting there matter resolved let me know how I am at the end of the line

Ocwen has been servicing my mortgage since September 2010. I have not been late on my mortgage since Ocwen took over my loan. I check my credit monthly. In October 2010, I asked Ocwen to refinance my mortgage to get a lower rate and was denied. I applied with another company who requested a pay-off quote from Ocwen. After Ocwen received the payoff quote request, they begin reporting incorrect information to the Equifax, Transunion, and Experian. Today, November 24, Ocwen is reporting that I have been 90 days late once in the last 7 years and I was 120 days late in July of 2010. I would like to reiterate that Ocwen acquired my loan in September 2010 and did not have my loan in July 2010 nor was my loan being serviced by them in the last 7 years. So how is it that Ocwen is reporting that I have made late payment to them during the last 90, and 120 days, or the last 7 years. In addtion to the fraudualant late payments reported to the credit bureaus, Ocwen also is reporting incorrect balances on my account in excess of $590, 00. Upon Ocwen acquiring my loan, my balance was $65, 813. Today, Ocwen is reporting the balance on my loan as 657, 813. When contacted, after several minutes of waitting, Ocwen denies reporting negative or late payments for my account to any of the credit bureaus or that my account has a balance of 657, 813. They claim that the Credit Bureaus are reporting incorrectly and they are reportig my account as positive with no negative history. My credit report shows differently. I believe that Ocwen is responsible for fraudulant reporting. Their efforts have prevented me from refinancing my home to obtain lower interest rates as the negative payments have reduced my credit score significatnly, and rasied my debt to ratio stats. As a result I have been denied credit and my rights have been violated. This company raised my mortgage by 100.00 this month even after I requested that they correct the escrow. I provided proof that taxes for my home decreased as it is Homesteaded, however, Ocwen has ignored my request to correct the Escrow account and continues to charge me at the higher 2010 tax amount, therefore increasing my mortgage. Ocwen practices fraudulant reporting in an effort to prevent customers from refinancing, and esculate foreclosure proceedings. This company is not lawful and I have proof thereof. I believe that Ocwen relies on the fact that most people do not check their credit monthly so they place negative information on credit reports causing problems for those looking to refinance to get relief from their unlawful practices. I welcome a Lawsuit against this company. Something must be done to stop them.

Never do business with this company.

OCWEN decided to lose evidence of property tax payment; subsequently, the opened an escrow account without permission to pay the property taxes.

OCWEN will not realize their mistake; they have now billed us for the principal mortgage payment + escrow charges; they will not close the escrow account.

OCWEN never paid our taxes (which was confirmed by our township tax department several times); however they insist they did.

We have emailed and faxed evidence of the paid property taxes; they lose our submission each time and never have record of speaking with us. We have been trying to resolve the issue for four months.

My family has spent at least 20 hours of time on hold; we have called no less than 20 times. We have emailed and/or faxed evidence of paid property taxes over 10 times. We get a service department in Inida; they could care less. Tax/Escrow departments also lose our submission everytime.

Better Business Bureau has a total of 567 filed complaints against OCWEN; their BBB rating is "F"

Save what's left of your sanity, never do business with this company if at all possible