In Sept. we receivd a statement from Ocwen saying our mortgage was sold to them by HomeEq, although we had never been notified of this and had been making payments to HomeEq. I called Ocwen and spoke to Josh Parker who told me to HomeEq was out of business and eventually the checked would be returned so just sent the payments to them. He knew this as he, along with many of the HomeEq personnel were now working at Ocwen. I did as he requested and took his advice not to pay the $35.00 stop payment fees on each check. Imagine my surprise when Ocwen cashed all the checks issued to HomeEq AND the payments I made to them. This overdrew my checking account for the first time in over 40 years of banking, causing other checks not to clear and me getting $190.00 in NSF fees.

I asked them to investigate this and he put in a request. When I didn't hear from them I kept calling and kept getting promises it was being investigated and a refund was on the way. Each time I waited their designated length of time and would call back. And each time I was told an investigation had not been started and they assured me they would put another claim in. This went on for maybe 35 to 40 calls. And each call requires at least 20 minutes of "push this number" before I could reach a real person.

The last call I placed with them after waiting a week after the date they promised they would both email me and call me (and then follow it up with snail mail), I called and was told my claim had been rejected on the 11th of the previous month and they had a signed registered mail receipt with my signature on it, which was a total lie.

When you call Ocwen the first sentence of their automatic answering system informs you that they are a credit collector and the call will be recorded. I told one of their representatives that I was also recording the call for my records and was rudely told to turn off the recorder or he would hang up on me because it was illegal for ME to record THEM. I agreed but didn't turn it off.

I called our states Attorney General's office and filed a verbal complaint and followed it up with a three page detailed letter of every call I made, the person I spoke with and what was said. In the many years I worked in the business environment I've leave to keep excellent records. And I sent Ocwen and the BBB copies of the letter and bank statements.

Imagine my surprise when three months after their determination that the "stolen" payents had been applied as principle payments and the NSF fees would not be reimsursed, I got a call from them asking me to fax a copy of the bank statement showing these transactions and the NSF fee would be reimbursed eventually.

To make matters worse Ocwen has passed along my address and unlisted phone number to dozens of insurance and credit card companies and I receive at least three calls a day. Each time I ask where they got the number and they say Ocwen. My mail box is stuffed with offers from companies that Ocwen sold my information to.

When i get the these calls I request that they do not call me again and say "I'm on the do-not-call list. In Ohio you are allowed to call me only twice and the third time I can give your company name and phone number to our attorney general, who will fine your company $500.00 and forward your payment of the fine directly to me."

I also scanned their payment envelope and ran numerous copies of it through my printer. I save all my junk mail, cut off all identifying information, stuff these envelopes with junk and mail it off weekly to Ocwen so they have to pay the postage on it. I know that is childish but I'm enjoying myself. I will do this until their unsolicited callers no longer bother me.

My mortgage was transfer from Homeq to Ocwen recently.

I was paying interest only payments + $600 to reduce my principal.

Ocwen send me a bill for a interest charges of 110000.00.

I don't know how are they going to charge me after I've been paying interest only for 5 years? interest after interest? Trying to talk to a rep is a journey. leave message never get a response back from them. sometimes i get a luck talking to the rep. guess what? they are in India. don't know nothing about it can't even understand what they are saying like talking to a computer. i am still trying to get in contact with them. i thought homeq was bad Ocwen is about 1000 times worse than homeq.

I was told I didn't qualify for a loan modification because my income went down and my current payment is more the 31% of my current income. I have a interest only loan with an ajustable rate that I have found out was not done right or disclosed completely at the time of the loan 3 years ago. My payment has jumped $500 a month since I recieved the loan, and if my income had not gone down I wouldn't need the modification. My loan is the type of loan this modification is suppose to be helping. Something has got to be done about the mortgage company not helping like they are supposed to be.