Ocwen

5 stars
(2)
4 stars
(0)
3 stars
(0)
2 stars
(0)
1 stars
(78)
Category: Business & Finances

Contact Information
Maryland, United States

Ocwen Reviews

Randy June 14, 2009
Awful company
I am reporting Ocwen for not having good business practices and having me sign a document fraudulently. We have owned our house for just under three years and have had nothing but problems with Ocwen. We have escrow included in our mortgage payment every month. We were actually paying extra when we first got the loan to try and make our principle go down quicker. Unfortunately Ocwen did not apply the additional to the principle but instead applied it wherever they wanted. Our Home Owner's Insurance went up after a big storm so they raised our escrow...we paid more each month to cover this. However we get a letter saying that our escrow is short. We end up paying extra to make sure that it is brought current and everything seems fine. In January of this year we get a letter stating that we are being offered a modification to our loan to cover a shortage in our escrow of $900.00. We are concerned and call them and ask how this is possible. We were advised that it was possible because our taxes went up...ok so our options are...sign the modification or send them and extra $900.00

The problem that I have is that I work for a mortgage company and have dealt with modifications before. The agreement they sent us was date 1/13/09 and was received on 1/23/09. We had until 1/28/09 to return the signed document agreeing to the modification of lowering our interest rate a little and lowering the payment a little to make up the difference in the escrow over the next three years. My concern was that the modification was to go into affect on 1/1/09 but I received the document on 1/23/09 and had already made my January payment more than what was stated in the modification agreement. I called and advised them that their agreement was not correct in that I could not sign something agreeing to something in the past as that would mean I had already breached the agreement by making a different payment amount than I should have. I advised that the agreement should be effective 2/1/09 and not 1/1/09. They advised that they had sent out a bunch of these letters and that I was the first person to voice concern. They advised that they would correct it and send me a new document...Remember it is in Ocwen's best interest to do this because they can earn a higher interest for the Month of January by correcting the document.

The other issue with the document was that it said my payment amount would only be $xx.xx (the principle and interest portion only with no escrow included.) It did not reference what my total payment each month should be including principle, interest, and ESCROW. Therefore I could send in my payment and still be behind if I was not aware of this since it was not spelled out in the letter. Luckily from my work experience I knew this amount could not be correct and continued to send the amount I had been paying for the past three years.

I never received the document of course. I called back on January 28th and advised them that I was concerned that it had to be returned that day and that I hadn't go the corrected on after being promised it for 5 days. They advised they could not correct it because once a modification is offered it can not be offered again or modified in any way, which I know is false because the company I work for does this all the time for people to actually work with them.

They advised that my only option was to either sign the document or send them the $900.00 and continue to pay the higher interest rate. I decided to sign the document, even though I legally should not have. I had the document notarized showing the date that it was signed and also sent a letter to them again voicing my concerns of the document that they were forcing me to sign fraudulently since I had no other option and no time for an attorney to get involved.

Of course I have heard nothing in regards to my concerns voiced in the letter. We are hoping to be able to refinance with a different company soon to be able to not have to deal with Ocwen ever again.
Nikky June 13, 2009
Terrible company
Ocwen wanted our house so bad in 1999. that their lawyer pushed the case for foreclosure. It went on sheriff sale twice, but Ocwen removed it. In 2000 they took the house back and left it in disaray for ten years. They didnt take over the ownership nor do they admit that they own the house. For the past 10 years they have not made one payment in taxes. There has been squatters living in the house for the past 4 years now. They destoyed the house and that is only the outside! Ocwen's lawyer cant find the records, but they keep looking into our credit report every 6 months. Now Ocwen is incontrol of Freddie-Mac??? What is our govt thinking???? I bet not one person on this board have my problems with Ocwen. They stuck us with a house that is sinking and damaged!
Lisa May 6, 2009
FRAUD,BREACH OF CONTRACT,YOU NAME IT, THEY ARE IT
I am writing to agree with all OCWEN customers that have had HORRID experiences with them. Got my mortgage in 2005, which it was a refinance and everything was okay, until job was lost and had to go into forebearance agreement. Payment was increased from 1152.00 per month to 1340.00 per month. Then I went back to work and there was a layoff and had to do another forebearance agreement for a year, where it increased my payment to 1504.00 per month and to let you know the loan adjusted after 2 years in 2007 and this is when everything started bottoming out. Originally started out with loan that was 170, 000. Now they are saying that I owe 185, 000. which includes they say 15, 000.00 which is said to be unpaid principal balance. I had recently lost my job and I applied for a modification. My balance is still the same, but I had to make 2 payments for April and May on the 1st or before and then they would modify it to 1243.00, but again the amount owed will go up again. I am looking to join the Class Action suit and have been notified by a person who is doing it, but I need to join in, at least to try to recoup some of the money they have taken. If you notice on your statements, which I have kept all of mine, they move the money around and you don't know where it goes. I will not let them escrow my insurance, because they didn't pay it for a year and I didn't even get a notice. They are nothing, but FRAUDULENT AND LIARS and have a deceptive practice.
vj! May 5, 2009
Lied to about Remodification
I was supposed to be going through a loan remodification with Ocwen since end of march this year. Only to find out today may 5 that my house was foreclosed on by them. I faxed all the documents asked for not once for four times because they either did not get it or it's sitting on someones desk who knows because they sure don't. And to make matters worst when I call I was told you should have called us for what when your systems tells you that your package has been recieved and under review don't worry about late payments or foreclosure biggest lied ever told. They are the worst people I have ever dealt with no one speaks english you have to hold on 45 minutes to an hour to speak with someone you can't understand. So i asked what do i do now since I was under the understanding that if you house is in remodification process the foreclosure process is put on hold until a decision is reach but this is not the case with Ocwen well the attorney will send you a letter as to when you have to vacate the property. How's that for an answer to your remodification process. So then i am told to call some lady in the mornign to find out where the house is and see what she can do for me. Now mind you my second mortgage company knew i was in the process so when i called them to let them know what had happen the rep was like what we were waiting on them to communicate with us so we could finish our modification on our end. the rep was apologizing for there actions because it was not right and was like its not over until its over so don't give up. what can you do when you feel like you were ripped off by a no good non caring company.
bmwboi March 13, 2009
PRESIDENT & CEO PHONE NUMBER
Ocwen Financial Corporation
William C. Erbey
(561) 682-8520
[email protected]

PRESIDENT PHONE NUMBER
wrongedbyocwen February 24, 2009
ripped off
Hey Obama! Try and figure this one out! Maybe these "unfair and illegal" practices being administered at ALL unscrupulous mortgage lenders doing business in the Unbited States, need to be looked at first!
This company needs to be stopped! They are not trying to help the American economy by ignoring request for statements and explainations! Only, perpetuating foreclosures!

We spent $20, 000.00 to save our home from the grips of Ocwen. Have made on time payments for over a year with escrow included. Even have proof of all payments made through quicken books. We are trying to refinance through another company to lower our high monthly payment and, surprise, surprise!! Our mortgage broker notified us that Ocwen is reporting us late and that we more than what is due!!!

Fortunately enough, we have the means to hire a real estate attorney. I feel so sad for those who can't afford a lawyer to help them. Unfortunately, i think that it is protocol for this company to push and push, take and take everything they from you, until you hire an attorney. Good luck to all of you being ripped off!
Sam Holey February 22, 2009
Stay away!
My daughter is deaf so I handle the mess with Ocwen for her as relay would never put up with their unintelligible language. They are second mortg with 11 plus interest rate

Her first mortgage Indy Mac did a modification after she lost second job and finances changed BUT all Ocwen does is harrass and promise They say they haven't received financials then makes mistake and tell me something they would only know if received then oops sorry I do see where we received. But according to their calculations she should be able pay extra $200 monthly Her expenses are higher than income so don't know what program they have in their system.

They call several times weekly asking same info Nothing ever happens except they add more fees and something they call drive by inspections fees to be sure property not vacant! Where would she go single with 2 kids...paymt over $1300 mortgage monthly.
Neal February 11, 2009
Stay away!
I seem to be having the same problem everyone else is here. I have two payments sent to there so called PO box that they haven't posted to my account as of yet and it is going on 2 months now, when I try to contact these foreigners I can not get a answer to what is going on so they report me as late. I have even e-mailed them and they assure me there online statement is correct which is a lie. The other day I was on hold over an hour and still didn't get to talk to someone. I have had nothing but trouble from the people and really getting sick of it.
Lioness February 10, 2009
Beware!
I too have been ripped off by Ocwen. There is a law firm in California that is filing a class action lawsuit. It is IMPERATIVE that our voices are heard!

Maybe if we ALL write to them they can do something. We are about to lose our home due to Ocwen's unfair practices. In addition, the notice of foreclosure has a Cal-Western Reconveyance Corporation as Substitute Trustee, which is a holding company of Ocwens! Ocwen is ONLY a loan servicing corporation, and does NOT hold the promissory note of our loan! DB home Lending does.
December 4, 2008
FRAUD!!
This company tried to bill us for Certified letters that don't even exist!! We filed bankruptcy (Chapter 13) and after filing they changed the terms of our loan without contacting us or our attorney... now they are giving us a higher payment. Long hold times when calling customer service, never being able to speak with the same person and not being able to understand the person you are talking with are very frustrating concerns I have with this company. This is the worst company I have ever dealt with.

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