Odesk Corporation

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Odesk Corporation Reviews

MJGTLLC September 20, 2010

Fraud and Scam

I hired thru Odesk a provider with raving reviews and lots of work hours. He wanted payment by PayPal and I paid him and he wanted more later but provided no proof of work. Then he simply disappeared. Odesk won't do a thing and won't even take him off the provider's list. Then told me if I paid outside the Odesk system, it won't protect me. So we resubmitted for another bid and we hired another one and made payments thru Odesk. Supposedly only a 3 month job but it got dragged out to more than a year. Each time they wanted a bit more time and payment. Since we tried to be patient and so much time and effort were invested, we went along. Every time the demo would meet problems and told that the problems will be fixed the next time... and finally, they disappeared. All communication stopped and getting dead silence from them after two weeks. As of now, we got nothing, not even a single code. Told Odesk about it and asked it to reverse my credit card charges. Odesk refused and said it's not their problem. They won't even consider this matter a matter of fraud or even want to investigate. They said they can't do a thing. It's my problem and not theirs. I had to pay them 10% of the amount of contract and they provide no guarantee nor would they investigate and address the issue or resolve the dispute. Fraud is fraud, scam is scam, and there is no resolution to it. It is simply criminal and Odesk doesn't see it that way.

The worst part is Odesk's attitude. They won't even consider that fraud exists or they should investigate and address this issue. They take your money and the fee you paid and leave you all alone.

Odesk system and platform doesn't work and it's business model or practice is unprofessional.

Whether you paid outside Odesk or thru Odesk, beware, you are on your own and Odesk will do nothing for you when there is a scam or fraud.

September 26, 2008

Beware!

Odesk Scam - Don't Hire Odesk Programmers. Odesk based in California did not lift a finger when we got scammed by oversea programmers. WARNING BEFORE USING ODESK READ THIS. We recently hired Odesk to introduce us to a "So Called" affordable software programmers. Here's the Scam that happened to us on Odesk:

1. We were quoted a large fee (about $10, 000) by a very nice programmer to develop software for us.

2. Midway into the stage the programmer comes back to us and stated he miscalculated his quote and demanded another approx. $5, 000.00 to complete the project.

3. We were so deep into the Odesk Project that we agreed to pay the additional money to Odesk.

4. After the software was 75% completed the programmer came back to us and DEMANDED ANOTHER approx. $20, 000.00 to complete the Odesk Project

5. After we told the programmer we already paid twice and another approx. $20, 000.00 is way out of our budget he instantly turned into a Nightmare! He was no longer nice... he told us we need to pay the other $20, 000.00 or we will basically get nothing for our money that we can do anything with.

6. We contacted Ron Aquino from Odesk about this issue. They basically told us to work with the programmer and there was nothing they could do other than send them an email. They said they would talk to the programmer but instead of helping us they gave the programmers more money.

Ron Aquino told us to pay the money the programmer was asking for... because the programmers was not happy with our solution to make payments for the extra bribe money. Please understand that Odesk gets paid when a programmer gets paid. There's something fishy about that.

Odesk takes a commission every billing hour. It only makes sense that naturally they don't mind a client getting over billed and Price Bait and Switch because the more money the programmers earn the more money they earn... Thus there was no conclusion... or help from Odesk.

Ron Aquino informed our company to stop using odesk. Probably because of our massive complaints. The Odesk Corporation did absolutely NOTHING to help the situation. We have Nothing to show for the thousands of dollars we lost. Our recommendation is if you want to use Odesk to out source your programmers BEWARE of Bait and Switch of the pricing... because the programmers know once you are deep into the job and the work is almost done you will have no choice but to pay what ever they demand to finish the job.

Beware of the Mr. Nice guy routine as first because the first second you tell them you can't afford to pay more... you will experience a living nightmare and will loose your money and time invested.

That was our Odesk experience!