Off Lease Only
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Category: Automotive
Contact Information United States
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Off Lease Only Reviews
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Bergamute
March 2, 2011
Do not buy a car from this dealer
Do not buy a car from this dealer! www.offleaseonly.com sells cars that are inferior. They are either fleet rental vehicles or cars that have been in an accident. Rentals are cars that have been abusively driven by many different people and have seen a rough service life.
I took a chance and bought one such vehicle (a 2008 Nissan Altima with 39K miles) and after $5, 000.00 in repairs, am I sorry I ever did business with OffleaseOnly! I did the research on the car and took it to a mechanic nearby to inspect the vehicle. When everything checked out, I purchased the car. They were very pleasant at the time of the sale. However, at the first sign of a problem, the management immediately became rude with me and said the car was my problem.
Approximately three months and 2, 300 miles after I bought the car, the engine started to burn oil and makes a low tapping sound. I immediately had the oil changed, thinking this would solve the problem, but it only became worse! I brought the car to the dealer and they stated the valves were bad on the car.
I took the car back to OffleaseOnly to discuss this with the salesman who did not even want to speak professionally about this matter, instead he rudely dismissed me I had to wait for over half an hour just to talk to the manager while he was busy writing other deals.
I proposed they have the car repaired through one of their dealer contacts who would probably charge them a greatly reduced wholesale cost, or split the cost of the repair at the dealer nearer my house. The bad valves certainly existed prior to my purchase of the vehicle. (I am an elderly person who does not drive very fast, So I do not see how I could have possibly worn the valves down in such a short period of time.)
They did not want to assist me in any reasonable request the manager was clearly annoyed with me and told me that I accepted the car when I purchased and he had no responsibility to assist me with any repairs. Once you purchase your car from Off lease Only, you are on your own this dealer does not offer any service after the sale whatsoever.
They are only pleasant when they are taking your money!! I had no other option than to repair the car at my own cost. The dealer where I had the car repaired charged me $2, 900.00 for the engine work which included boring the cylinders and replacing the worn and broken pistons.
Furthermore, the dealer noticed the car needed new rack and pinion steering and front suspension parts, indicating the car had been in a collision that caused it to hit a curb with great force.
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dee roberts
January 3, 2011
SCAM ARTIST
what a bunch of RUDE DISHONEST SCAM ARTIST THAT WILL LIE AND TELL YOU ANYTHING TO GET YOUR MONEY! I ALMOST WIRE TRANSFERED CLOSE TO 30, 000! THIRTY THOUSAND DOLLARS AND PAID FOR AN AUTO TRANSPORT AND DECIDED TO HIRE AN INDEPENDENT AUTO INSPECTION COMPANY AND BOY AM I GLAD I DID!!! THIS CAR HAD A CLEAN CAR FAX BUT THE SELLER'S DISCLOSURE STATED"*****PREVIOUS ACCIDENT"***** MY INSPECTOR FOUND IT WAS IN A COLLISION WITH BROKEN GLASS STILL IN THE TRUNK, DENTED FRONT FENDER, THE 2 FRONT WHEELS WERE NOT ORIGINAL, SEVERAL BURN HOLES THRUOUGHT THE CAR, CURB RASH ON THE WHEELS, RUST ALL OVER WHERE THE GLASS CHIPPED THE PAINT AND THE REPAIR WAS SO TERRIBLE IT NEEDED TO BE REPAIRED/PAINTED ALL OVER AGAIN! THE CAR PULLED TO THE LEFT WHILE BEING DRIVEN BY MY INSPECTOR. NOW THE WORST PART!...THIS WAS A LIKE NEW 2010 NISSAN MAXIMA WITH ONLY 9600 MILES BEING SOLD ***LIKE NEW !*** THE 150 BUCKS I PAID FOR THIS GREAT AUTO INSPECTION COMPANY WAS THE BEST 150 BUCKS I AND MY HUSBAND HAS EVER SPENT!!! RUN FROM THESE PEOPLE! THEY NEED TO BE A BUY JUNK HERE PAY HERE BUNCH OF NUCKLEHEADS! RUN ! RUN ! RUN !
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Beamont
June 1, 2010
It's a Blessing we went elsewhere
It's a Blessing we went elsewhere! STAY AWAY FROM OFFLEASE ONLY !!!My pregnant wife did some homework and found this dealer. She is due real soon and her lease is about to expire so Sunday, I took her and our 16 month old there to buy a R350 Mercedes she located on line. We were told we would be approved for financing but being self employed we needed to provide proof of income. Meanwhile, we are sitting at Lori's Desk and another sales ASSociate makes a comment to the back of my head, "sure hope you get approved, I've got a cash buyer that buys a lot of cars from me interested in that car!" I could not believe the audacity. They managed to string me along for days with we need another document yatta-yatta. Finally I went back to get my deposit because by this point I knew they were going to tell me I was declined. (They can't legally sell the car out from under if a deposit is down but they can tell you financing is not available and get away with selling to another dealer.) Isn't that what happened John/Lori??? After Reading other peoples reviews and stories, I am high fivein' G-d the car was schist'ed out from under me. Needless to say Carmax financed me in 15 minutes no problem on a car in much better appearance and over all value. I have never had a worse buying experience in my life.(period) John/Lori If you read this thank you from the bottom to the top for not putting my life and the lives of those I hold dearest to me in one of your altered, incomplete, run down, malfunctioning, mismatched, aftermarket, ragged on, wore out, deathtraps.
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Utlerr
April 5, 2010
I would not recommend buying from them
Be very careful/cautious before purchasing from this dealership. Yes, these are luxurious cars at fabulous prices BUT follow the old wise tale, ”if it sounds too good to be true it probably is.” I purchased my vehicle from here only 3 weeks ago since then I have had it in the shop a total of 4 times!!!
When I test drove the car it was a dream, I even brought it to a mechanic just to give me the additional thumbs-up before I purchased it. Plus, the CarFax report was clean, everything looked great! All was well and I thought I made out with a great car for a great deal. Sounds great, huh? Nope, think again! Not even 24 hours after I had the vehicle 4 lights on the dash came on…I brought it to the actual dealership (not Off Lease Only, but the actual manufacture) I figured they should know the car better than anyone. Come to find out, a few cords were disconnected causing the ABS to be turned off, when the mechanic connected them the ABS it started making loud noises, getting jammed, etc. – come to find out, the ABS activator ($2, 700) was destroyed. Also, 1 engine mount needed to be replaced ($370) as well as some other minor things like a few belts ($160), AC Filter ($35) and not to mention a nail in the tire ($20). I brought it to 3 other mechanics that all recommended the same repairs. Also, 1 mechanic noticed that the cars vin # didn’t even match the hood, he said that my car had to have been in an accident, which means it was hidden on the CarFax.
I called Off Lease Only shortly after finding out all of these issues and spoke with my sales representative. He advised me they wouldn’t pay for any of the repairs but I could trade my car into them but he warned me they wouldn’t buy it back from me for nearly the same price. They offered no help/assistance even after they knowingly sold me a defected vehicle with all of these issues - they got their money and that’s all that matters to them, the customer is the last of their worries.
On that note, I work extremely hard for the things I have in my life and this entire experience has had me and my family’s world turned completely upside down. Getting a car is supposed to be a great, exciting thing…I haven’t even made my 1st car payment and I’ve already had to pay $3, 285 out of pocket just to have a decent, running vehicle. Be very careful, even though I don’t know you, I am hoping my story can help you - I would NOT recommend buying from here!
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HimU87
September 24, 2009
Buyer beware
I just watched them today buy bad car fax cars in West Palm Beach.
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