I requested a wireless router while ordering internet service with a local company. I was guaranteed a $50 rebate on the equipment required. Days later, I contacted the provider, and was instructed to, "request the rebate over the internet on rebate.offerwire.com." Several attempts were made on my behalf to request for the rebate, but were redirected to other sites that weren't beneficial at all. I still have not been contacted by anyone to obtain my rebate in which I was promised upon signing up for equipment.

I ordered Triple Play service from online comcast authorized retailer in October 2010. Due to some contractor mis-scheduling I did not have my service activated until day after thanksgiving 2010. Comcast had to run a new wire since the house we moved into had not previously had cable. We had no television for a few weeks during our move, but we did have netflix.

The order included a rebate for $250 and the details were sub, it within 90 days of order, copy two bills, and submit confirmation email. When I received my second bill, I realized I lost my confirmation code so I called offerwire. Offerwire gave me code however said my rebate was void since i had waited over 90 days to submit it. They took my initial order date in october, not the end of november.

I have politely called the company several times and have been promised calls back by a "manager" which never happened. On the fifth call, I was finally told that a manager has reviewed the compaint. I was given a case # and told to fax all documents. Problem solved right, WRONG!!! The number they gave me did not exist, and whan I called back I was given a different fax number which also did not work. If I m not able to resolve this issue by March, I will strongly consider contacting an attourney that deals with fraud, since the second conversation was taped.

I submitted an order for Comcast service through Offerwire, and was promised a free modem with rebate as well as a rebate for ordering Comcast TV + Internet (double play). After a week with no modem arriving, I called to check on the status only to find out that my order had been cancelled. I spent many hours on the phone with different reps, and never was successful getting a supervisor on the phone. Was given the following reasons for the cancellation from different reps:
1) I cancelled the order (did I really? did I forget to tell myself this?)
2) I already had comcast service (I did not, I ordered service after my Offerwire order had completed and under their explicit instruction)
3) My order was cancelled because the modem was not compatible and it would not be fair to charge me for an incompatible modem (then why is it still offered on the offerwire site? calling comcast tech, they said a list of compatible modems is available and includes over 1, 000 models -- of course Offerwire had no response to this)
4) I had TV service, so I should redo my order only for internet (I was not told this before, and NO I did not have TV service before ordering with Offerwire)

In the end I was not charged anything, but I still feel cheated as I am now subscribed to comcast without any rebates, and I cannot now apply for any other rebate offers from different companies since I do have service now.
NEVER EVER EVER deal with anything from www.offerwire.com! Waste of life!!

Offerwire provides buying incetives for companies like Charter Communications, Comcast, Netflex and many others. They provide incentives (rebates) as a reward to subscribing to services or purchasing products. If you see Offerwire on anything - RUN!
I made the mistake of ordering Charter service through Offerwire in May 2010. It is now late September 2010 and still no rebates. What's worse is that they require documents to submit for the rebate that you won't have. I had to contact them numerous times and until I got ugly, received no response.
They claim my rebates are actually in process and I will receive them. The earliest one will mail is October 14th!
They really don't want to pay the rebates and I believe they wait until you may forget about the rebate before they even consider processing. I wonder if I'd ever receive the rebates if I didn't call frequently.

Offerwire = rip off! Order through another source.

Like many others who have posted Offerwire complaints, they presented themselves as if they were Comcast (from which I was trying to order Internet service) and duped me into buying a modem and router) on the promise of rebates that will cover virtually the entire cost. When trying to obtain the rebate, the site then asks for information that Offerwire (which was acting as if it were Comcast) never gave...so, voila, no rebate.

After contesting the charge, I was stunned to learn today that VISA and the bank that issues my credit card, US Bank, see no problem with what Offerwire is doing.

According to the Cardmember Service person at US Bank, they and VISA see no basis for action against an entity that systematically deceives consumers into believing that they are dealing with one entity (in my case Comcast) when in fact the entity is Offerwire.

The Cardmember Service person made it clear that, no matter how many times Offerwire pulls this off, "it is the consumer's responsibility to know who they are dealing with" and US Bank and VISA do not consider it to be any kind of fraud if Offerwire successfully presents itself as Comcast.

So Offerwire appears to have developed the perfect fraud--one that VISA and US Bank support.

If any class action lawsuit is initiated against Offerwire, please post the details on this site so that I can join in.