Offerwire

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Offerwire Reviews

MichelleSal January 4, 2010
no refund
Offerwire is a scam when it comes to receiving their "promised" refunds. I signed up for Comcast service through Offerwire and they promised a $300 VISA giftcard as well as a $50 rebate on a wireless cable modem. When I had not received either of the rebates I contacted Offerwire (12 weeks later) and was told that they had sent me an email explaining all the steps I needed to go through to obtain the refund. I explained to both the cust serv rep and her supervisor that I never received the email nor was I ever informed that I should be looking for this email. The supervisor told me there was nothing she could do about it and was unable to escalate my complaint. When I asked for their corporate contact info she told me she did not have it. I called back and found out that customer service was located somewhere in the Caribbean and the corporate office (otherwise known as Bridgevine, Inc ) was in Fla. It is funny that Offerwire has no corporate info on the internet.
Heramb Oak December 17, 2009
Not received mail-in-rebate check in 6 months
Hi,

I bought a D-Link modem from them for my Comcast internet. I was supposed to receive $60 in Mail-in-Rebate in 4-6 weeks. I sent all the rebate forms, papers and everything in Aug 2nd week. And waiting for my money since then. I started calling them after 6 weeks and they said that they haven't received my rebate yet. Later when I kept calling they informed me that they have just entered my rebate in the system and that was October. Then they asked me to call after 10 busines days. I did so. This time they informed me that I should receive my rebate check in 7 business days which was approx Nov 10th. But when I didn't receive anything by Nov 15, I called them again. They asked me to call back after 10 business days. And since then I'm calling and calling and just calling. Every time I call they say that the decision is pending in the background. Allow some more time and call us after 10 business days. Thus now I'm sure that I'm not going to get any rebate check. I've lost my money. But this is just a word of caution to all my fellow-shoppers who'll fail for lucrative offers by offerwire. They are cheats. Don't buy anything from them. Coz you're never going to get back your mail-in-rebate check. They are just a bunch of crooks
October 28, 2009
Rebate
Registered to redeme my $100 Visa cash card but can't get to next page on web site. I was to receive it for ordering Time Warner cable/phone/ISP service.
Tom Fredrickson September 26, 2009
returns
I went on Bridgeline (offerwire) to get Comcast Internet. I was to recieve a "free" modem and router. I had to pay for these two items with a rebate later. When I received them, I found out that they are not compatible with the Comcast in my area. I did not open either item. I am attempting to return these items for full refund but I can't get anyone to help me with this. I had to pay upfront and now I can't get my money back. I am also wanting the $75 rebate offer but can't get anyone to help with this. My order number is 387770543. Please help. [email protected]
angryjmo July 21, 2009
Not giving me a refund
I ordered a modem and service online. i thought was ordering from comcast...no where on the site did it even mention Offerwire. i went to Comcast to pick up the equipment the following day and they said they had no record of me ordering service. I picked up my starter kit and installed my service. i week later the same starter kit was sent to me by offerwire. At this time I called the number in the box and sent back the kit and the modem. I didn't realize at the time that my card was charged this amount until I went to the bank. The site was very misleading. The returned product was delivered and singed for on June 21st. To this date I have not received my credit. The first excuse was they were waiting to hear from they corporate office and they would call em back. I never received a call and I continued to call getting no where. Last week i was oltd that they can credit me but they're having a system issue and I will be credited when they are back up. i called again this morning and it's the same story but this time I was told not to call back until 5 business days. what kind of service is this??? Why can't I have my money back?

Please help me!

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