My registered cas ID is: LTK14908992045X
And here my message to: [email protected]

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Dear Support and Support Team Lead,

I want to inform you that I am very unsatisfied with the OffGamers.com support services.

Now about my issue.

Some time ago I opened an account for me on your site with username "[email protected]" and tried to buy a WoW-US CD Key using my PayPal. I failed to do that and was refunded. I contacted you by leave chat and was told that a that moment you was not able to accept payments from credit cards and PayPal. I was told that you were going to solve my issue but you failed to do that till now. Right at the same time I was able to buy the same product with my PayPal account but using my friend's OffGamers account!!!

Recently, I have opened for me another OffGamers account "[email protected]" and now I have the same issue. Again the only thing that I have is that you are going to solve that soon. I am sorry, but how can I trust to that if my first and similar case was not solved as was promised???

I short: Can I be sure that you will solve this issue and I will be able to use my (VERIFIED) PayPal account soon?

Also, I want to be sure that the corresponding technical management team is aware about the poor serves and support quality that you have.

Please, do not offer me other payment methods as a workaround.


Best regards,
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Tigran Arabajyan.

P.S. For more information I am attaching the chat log and am really advising the support team lead to read that.

Offgamers requires a has a verification process after purchase is made. They will not deliver the product till the following documents are sent to them. 1) Scanned bill, 2) Scanned ID 3) Scanned letter stating the details of the purchase.

I find it unfair that they require the documents after purchase is made. Make the requirements for the documents before allowing ANY purchase to be made. I paid with paypal and the offgamers has been paid. Why deny me my product that I have paid for?

I recently placed an order with them through moneybookers.com for a WOLK cd key and they told me to wait 24 hours. So I did and 24 hours later they told me Moneybookers cancelled it. I got an email 48 hours ago about the charge going through fine, so I contacted Offgamers and they told me they refunded it and that I should call MB for the refund and clearly in my panel it says processed. So MB gave me the run around and here I am at loss with exactly $38.79.

Now if they think Iam the ordinary consumer, then they are wrong. I have already started the legal process against them with my lawyer and have notified London police over this. To me now, this is more then just money.

I ordered wow gold from Offgamers.com and they didn't deliver. After 6 days of waiting I said I wanted my money back. They said np we'll give back your money just give us 24 hours. Its been 48 hours and their live chat is no help. Reps keep giving the same excuse: refund is processing, sir. Please be patient sir. Thats it. They're officially scammers thats why I am reporting them to ripoff!

I ordered wow gold from Offgamers.com and they didn't deliver. After 6 days of waiting I said I wanted my money back. They said np we'll give back your money just give us 24 hours. Its been 48 hours and their live chat is no help. Reps keep giving the same excuse: refund is processing, sir. Please be patient sir. Thats it. They're officially scammers thats why I am reporting them to ripoff!