Hello Officetronics,

I am writing this in return to your comment made on your reply:

http://www.officetronics.com/reply.html

I am a former employee of your company and I know the fraud going on within your company. Your company has been committing fraud on a very large scale in the millions of dollars. In regards to your fraud of selling used and refurbished equipment to unsuspecting cusotmers can easily be traced. You have commited fraud by using eraser guns and heat guns to remove refurbished information on the boxes of products you purchased. 90% of the Hewlett Packard products purchased were done through Synnex and some were also done through Ingram Micro. You are not fooling anyone with this fake mission statement. Everyone on the internet knows you are committing fraud and we will not stop until you are made liable for the fraud. You have sold refurbished equipment to companies below and I have proof and letters from some of these companies you have commited fraud. I have already detailed the fraud by explaining how they are committing the fraud by erasing the refurbished sticker off using the electric erasers. Not only have you cheated thousands of customers and hurt them financially you have also caused distress amongst other people. While working at your company you have written hundreds of fake positive reviews using Proxy Servers to hide your identity. I have first hand experience with you demanding from www.nextag.com / www.ciao.com / www.pricegrabber.com to remove any negative reviews posted by Officetronics. These companies that do business with Officetronics is allowing the company to commit fraud by using these places as an avenue of fraud. Also during the time I have worked at Officetronics you have committed a large amount of fraud with Garmin selling refurbished equipement that was in a whitebox as BRAND NEW OEM PRODUCTS. Also Epson printers and Brother printers were also sold in this fashion. YOur company is a total fraud and scam and I will make it my personal goal in life to have you personally liable for all the fraud and scams you have commmited. During the time I have worked at Officetronics you have misclassified more then 2 employeesa as a 1099 when they should be W4 employees. After researching why you did this is to avoid employeer tax. You have commited fraud against the IRS and the working American people Philip Kim. Philip Kim as the owner of the company it is not hard to find out if you have done this. I know from experience that all anyone has to do is find how much refurbished products you have purchased from PCWHOLESALE which is now SYNNEX to show the true amount of fraud committed.

Your reply letter is a joke and misleading the public from the truth. During the time I have worked at Officetronics your whole business model is based on fraud and scamming the public. You have scammed the goverement for millions of dollars in selling refurbished equipment as NEW. Once the goverement and resellers do an audit as well as the American people we will see the truth behind your fraud.

Officetronics is purchasing all Refurbished Hewlett Packard products from Synnex in which they sale as brand new. Officetronics is purchasing all Refurbished Brother products from Newport Data and Nuworld in which refurbished products are sold as new. I have outlined the details of where you are purchasing these products to commit fraud and I hope this will help the public shutdown Officetronics and the fraud.

Here is a comment made by Scott on a public message board about Officetronics writing bogus reviews:

With regards to Officetronics specifically, we have removed dozens of fake positive reviews that the merchant undoubtedly submitted for themselves and more recently, we removed 12 negative reviews that one person tried to write who wasn’t even a customer because they could not produce an invoice – that’s not allowed — we allow one review per real customer. You can’t come to our site and write 12 negative reviews of a store just to bash it because that’s junk – we care about quality. 12 real customers can come write all the negative reviews they want to, but 1 person can’t just post 12 positive or negative reviews for 1 store. Officetronics’ rating is “N/A” since they haven’t received any reviews in the past 6 months, and their lifetime rating is 5.00 out of 10.00 – not exactly great. The merchant does participate in our Merchant Member program in order to contact reviewers and post replies to reviews, but that program does not affect the merchant’s ratings or reviews in any way. We have not censored their reviews nor removed any of their reviews.

In light of these facts, I’m going to first try asking you nicely to edit the harmful comments you’ve been making about our site. Stop lumping our site in with your commentary about pricegrabber/shopping.com/etc. Your comments are completely false and are damaging our reputation.
Scott
ResellerRatings.com

Below is a list of some of the companies you have commited fraud against and I will demand from the Goverment Agencies to do an audit for all the products these companies have sold too.

Officetronics is a company established in 2001 by Philip Kim. They company looks like a small mom and dad shop
that operates by defrauding customers. There product lines are included on the bottom. There biggest scam and fraud scheme is selling refurbished and used equipment as new. With Hewlett Packard Products what they are doing is using heat guns to remove refurbished stickers off the boxes of the units. We know that Hewlett Packard denotes there products with the letter "R" at the end of each model number. Officetronics is erasing these letters to hide the refurbished status on these products. Officetronics is a total scam and a fraud. I suggest anyone dealing with Officetronics to check the serial number of your product by calling Hewlett Packard support and letting them know that the product you recieved could be refurbished so they can verify this information for you.
Thousands of customers have been scammed by Officetronics and the fact they continue to operate in business is still mind boggling. When you search on Google about "officetronics" you can see hundreds of complaints have been made to the Attorney General and FTC about the level of fraud going on within Officetronics and yet they continue to do business. I believe that Officetronics who is owned by Philip Kim is fully aware of the fraud and continues to profit in large sums of money by defrauding the public. When I was defrauded by Officetronics there service was horrible by blaming me that I didn't know what I was talking about. I told Officetronics that Hewlett Packard Printer Division informed me the 10 printers I had bought from Officetronics were all REMANUFACTURED and not new as my sales rep at Officetronics had told me. The rep I spoke to at the time was a Lisa and she informed me that Officetronics was a authorized dealer of Hewlett Packard and that all the products they sold were in fact brand new with full warranty. The reason I found out these printers from Officetronics were refurbished was because when I went through troubleshooting that is when they notified me of the status of the printer. When I called to confront Officetronics there RMA guy was very rude and basically told me tough luck. No support was given by Officetronics and basically I was hung up on when I told them what they are doing is fraud. I am currently stuck with $8000.00 worth of equipment that is refurbished and not new from Officetronics as they had advertised. I have no recourse since they requested for that large dollar amount I pay with a wire transfer. At this point I am very fustrated with Officetronics and the fact the owner Philip Kim will not return my calls. Anyone who has done business with Officetronics I give you a fair warning stay away from Officetronics they are a scam and a fraud.

Officetronics is a bust of a company. Stay AWAY from Officetronics. The company will sell you anything and everything that is
either refurbished or used as new. After some tedious research found out the owner of Officetronics is Philip Kim. Sounds to me it is a Korean owner. Very Shady! Here are some breakdowns of some scams we have confirmed that Officetronics / Owner: Philip Kim is doing on the internet. Officetronics claims there products are cheaper than anyone else because they buy them at wholesale. First of all we have been in the electronics computer business for 20 years and we have been an HP Partner for 18 years. There is not wholesale prices from Hewlett Packard all products are purchased from distributors like Ingram Micro, Synnex, Techdata, Arrow Electronics and other authorized distributors. Currently Synnex is the only company selling refurbished Hewlett Packard printers and our insiders tell us they are puchasing all there Refurbished Hewlett Packard goods from Synnex Corp. They are purchasing the goods that are Factory Refurbished from Hewlett Packard and keep in mind Hewlett Packard goods that are factory refurbished come in the original box same as a new product would. What Officetronics is doing is removing the refurbished stickers off the box with a heat gun and erasing the "R" off the model numbers with an erase gun. From our extensive research and testimony's from other resellers Officetronics is clearly selling refurbished goods as new. What I can suggest is if you have purchased from Officetronics to check the serial number of the unit at the website on the bottom. When you enter the serial number it will also ask your for the model number. IMPORTANT the model numbers from Officetronics have erased the letter "R" off every printer so all you have to is is put the "R" back when you check the warranty status. Example Below.


http://h20000.www2.hp.com/bizsupport/TechSupport/WarrantyLookup.jsp?country=&prodSeriesId=454811&prodTypeId=12454

In the serial number section make sure to put the "R" on the model number. Example

Printer HP 4250N is model number (product number) "q5401a#aba" for a new one. A Refurbished one is a "q5401aR#aba" notice how there is an "R" at then end of the actual model number. It must be before the # sign. The #ABA denotes its a US model. #201 means Goverment Model. Also you can call HP tech support at 800-474-6836 and ask Hewlett Packard how you can do a test print to show how many prints have gone through that machine. Hewlett Packard keeps records of print counts done on machines this will also help you determine if the printer was used or not. If there any page counts on the machine it means it was refurbished and repaired and not new. Refurbished Equipment are known to fail at higher rate than new products. BEWARE!!!

You will notice your product was either refurbished RMKT means refurbished by Hewlett Packard. Spread this word around the internet so others are not cheated out of there hard earned money. Officetronics is committing fraud and a scam that is hurting other dealers who are honest. The company is owned by Philip Kim and the Marketing Director: Marcelo Calcagnotto are all in on this scam. BUYERS BEWARE OFFICETRONICS IS A NO GOOD. Lots of other dealers to deal with. Officetronics is not worth the headache and nightmare.

BE VERY CAREFUL FROM ORDERING FROM OFFICETRONICS!!! I received a refurbished Hewlett Packard Printer that had the letter "R" removed after the model number. Clear Indication that Officetronics is removing refurbished stickers and the letter "R" off the model numbers. How I found this information was looking on Google "HP Warranty Lookup" with that enter your serial number and the model number and make sure you include the letter "R" after the model number. You will notice your printer was previously refurbished. I have bought around 100 printers from Officetronics and every single one was refurbished and not NEW as they had advertised. Clear FRAUD. I suggest anyone who has ordered from Officetronics to take my advice and look up the warranty status on there printer and to make sure to include the letter "R" after the model number. Example: HP 4250N Model is #Q5402A for a new one a Refurb is #Q5402AR. Include the "R" and it will give you previous history. BUYER BEWARE!!!

Yes I am one of many who also was defrauded and cheated by Officetronics. Purchased (5) M2727nf printers and every single one was refurbished by Hewlett Packard. When I went to Officetronics website they advertised this product as a new product with full warranty. After recieving the product it looked very wierd that the packaging for each printer was different. After I did some research on the internet typing "officetronics fraud" and "officetronics scam" I noticed thousands of reviews coming up about the company practicing fraud on unsuspecting people. What they are doing was getting refurbished products and removing the stickers and the letter "R" off the box of each unit and printer. You can tell this is done on your printer by checking it under a UV light. After checking it and doing my research I contacted Hewlett Packard and was told the unit was registered to someone else and that I should report Officetronics to the proper authorities. I have reported Officetronics to the right authorities at this time and I hope that this company who seems to commit fraud and scams on a daily basis is shutdown as well as the owner of the company whom I found out is Philip Kim is liable for all the damages. After contacting Officetronics and confronting them about this problem I was told by Lisa that this is not her problem and that I need to email Officetronics. The lady was one of the rudest people I have dealt with and there email return was done promptly but the headache and nightmare with Officetronics is not something I can express in words. The company is the biggest fraud and scam on the entire internet and after writing some reviews on Nextag.com my reviews were removed. I strongly believe that Nextag is either involved in the schemes since they will not allow users to write the true review and experience with a company if it is negative. I suggest anyone using Nextag to use Shopping.com instead since the review I wrote is still there. Nextag is a joke and should not be used to fund there marketing. All Nextag cares about is making money on marketing and not informing users of potential negative sellers. Officetronics and the owner Philip Kim will not return my calls and will only hang up the phone whenever I ask about why they continue to run scams on the public. Buyer Beware Officetronics is scam and a fraud!!!