Officetronics shipped me a Hewlett Packard L7680 which arrived in 7 days. Not as quick as I thought it would arrive. What had me very upset about Officetronics is that there were clearly indications of fraud and a scam. I am a HP reseller and what shocked me is that Officetronics is selling products cheaper than I could get as a 10 Year dealer from Hewlett Packard. How I found out there prices are real low is because they are selling refurbished equipment cleaned up to look new. The products Officetronics are selling are cleaned up and the refurbished stickers are removed with some chemical or heatgun it looks like. After removing these labels they are erasing any indications of refurbished on the product. If you wonder why Officetronics for being the dinky company it is has the best prices is because they are selling refurb goods as new. Becareful the company is a total scam and a bust. I had a nightmare of a time returning the product and the owner of the company would not return my calls. Was told that the owner does not deal with its customers and that I would have to deal with his employees. His employees are very rude and the lady I spoke to sounded as though she didn't even care about what was going on within the company and that what they are doing is illegal and morally unethical. She reponded with "thats not my problem you need to deal with the owner and since he doesn't answer phone calls I am not sure what you are going to be able to do!" I was very shocked to hear such a commment made by any company. I recommend that if you have purchased anything from Officetronics you call the manufacturer and verify my review about this company and see if you too were scammed as many thousands of people have been online. Also my further research shows Philip Kim who is the owner of the company is trying to open many other .com companies to hide behind his lies. I have found very unique message board forum about taking this guy down for fraud and there is a large movement brewing to send him to jail for fraud and false advertisement. No matter where you go PHilip Kim or what company you may open us internet people will not stop writing reviews and letting others know about your deceptive practices. At the end of the day I still haven't recieved my refund from Officetronics and I have printer that I payed for that should have been New instead its refurbished without any warranty. Not worth the headache that Officetronics comes with when purchasing from this store. I recommend everyone to stay away from Officetronics.