Old Mutual Reviews
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akgani
January 8, 2011
incresed double the amount in 6 month
Had a lease on my moms name in March for five years, my mom passed away in may2010, lease said one month cancellation of death of lessee. In june I asked Old Mutual for renewal of lease on my name or a com pany name.
no answer came, anyhow the prospective owner came and told me not to worry as he had bought the property as an investment he would give me the same lease and deposit, in november only property was transferred now owner wants double rental, he has become greedy, what do i do
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Yipolope
October 6, 2010
Why should I pay for a letter that was not even required
Old Mutual Medical Aid requested a letter of motivation from my doctor for a chronic condition which I have been receiving medication for the past few years. This was an unnecessary request as if the medical aid had kept their records up to date, they would have noted that I am on chronic medication for many years for the same chronic condition so why even request this? The doctor provided the motivation letter and charged out of MSR rates which I am now expected to pay - this is unacceptable as I did not request the letter. The Medical Aid should have thought of the implications before requesting such a letter. Besides why should I pay for a letter that was not even required?
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Lucille
September 28, 2010
I will never do business with Old Mutual ever
I have been harassed by old mutual trying to sell me a policies. 11 calls previous day, 18 calls yesterday, 7 calls so far today. Everytime you phone me it is some other name that you have made up, at least get your information correct. Please stop this harassment. I will NEVER do business with Old Mutual ever. You are disrupting my day. I'm also aghast as to the pedantic attitude that your 'sales' staff exude. Please delete my number from your system. If I receive any more calls of a harassment nature I will be forced intervene legally.
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Skihigh
September 7, 2010
The service I received is very pathetic, from such a big company
I called old mutual on the number provided on their website as I would like to take out a Retirment policy. A lady answered the phone laughingi found this to be very unprofessional), I advised her that I want to take out an insurance(RA) she provided me with a number, upon calling the number I was then given another number. I called the number and was told there is no one to assist and that I need to give my contact details and I will receive a call later in the day. To date I still have not received a call.
The service I received is very pathetic, from such a big company.
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Crupule
August 20, 2010
This bad service is going to ruin my future
I was contacted by Data factory at the end of June 2009, a company used by Old Mutual, and informed that I am a beneficiary for Orion Provident Fund and money is due to me. I had to submit documentation to them which I did straight away.
Since then I have had a hard time getting the payment made to me. I have phoned on numerous occasions and everytime promises are made that payments would be made soon. Last week I was told that it would be sorted out in 5-7 working days, but now they say that there is no progress. The fund needs to be disinvested, which I understand, but the people responsible for this are not responding. I am in a very difficult position as I am going to work overseas in three weeks and need the money urgently. I have counted on this money and this bad service is going to ruin my future. I am not employed at the moment and need this money to pay for expenses to go work overseas.
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