Old Pueblo Traders Reviews
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Gareth
April 28, 2010
Harassment
Ever since we bought something from AMO, we've been getting at least one phone call a day, sometimes two a day, from their telephone solicitors. We can't make them stop! I would never recommend them, and we will NEVER buy anything from them again.
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Fred
August 18, 2009
Lousy customer service
On 6/1/09 I sent an order in for a nightshirt & a pair of slippers. They were each $19.99 plus S&H. I got 2 pair of slippers. I followed the instructions exactly for an exchange. I got a check for $13.56. I returned the check with a letter saying I did not want a check for $13.56 & if they didn't have the color nightshirt I wanted I would take any color. I have called, written & e-mailed. It is now 8/8/09 & all I have gotten from my 6/1/09 order is a pair of slippers. I can't see how they can promote themselves as a company who prides themselves on customer service because it's non-existent.
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name withheld2
June 24, 2009
Shipping charges
Recently I returned an item that was misleading in it's advertising in an OPT catalog. When returning an item, you can pay for it yourself, or use the "convenient" and expensive OPT return label service. I chose to pay for it myself at half the cost. When the credit was issued by OPT, it was reduced by the amount of the return label service, when no shipping should have been deducted at all. In total, I paid $15.90 for an item that was returned.
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