Arrived at Olive Garden and was seated by a very nice young lady and fifteen minutes later no one had taken my order for a drink or food. In this day and age money is tight and I will not be back to a restaurant with such poor service with a very good italian restaurant two blocks away. After fifteen minutes we got up and left and went elsewhere, the aforementioned "other"restaurant" where our order was taken in two minutes.

On June 7th, 2010 I was taken my 3 kids to olive garden in Arlington, Texas @ around 6pm {Cooper & I20} because my little girl is only 5 years old and she loved the Calamaries from there and no where else NOT even Macaroni & Grills or Johnny Carinos . We went there every week and for all ocasions . I have never experienced bad service before .

Our server names was Jessica, She is so rude with lots of attitude kind of being racist . Everything we said, she is like "huh huh speak up i have troubling understanding or hearing you ..this is her exact word " never check back on us see how are we doing . When we asked for more salad and breadstick she is like the salad refilled are $3.00 but we never come across this before . All the table around us got their offer on Salad and Breadstick not like I can't paid for $3.00 but it's the principle is count. I always give 20% tips because I know that people work hard with not much of paid just depends on the tips they make. All I know are customer satisfaction are very important.

What make me mad was she can't even gave me a small marianara sauce to go for my sampler . She just bring me a container and tell me to get it from whatever left over on my table and said we do not give it out for free . Im not asking for a big portion just a bit and she said no .

Manager on duties are not helpful @ all . I feel like being treated unfair and she is being discrimated because we are Asian .

Our server, Whitney, stood 5 feet from the table as if she was repulsed by us, going over the 2nd menu of specials. We couldn't hear her at all. This was very strange as we are clean, neat people. She did not check on us at all during the meal. She took our plates away before we were done eating. I wish we could have finished our meal, since we paid for it.

I am not sure how they train their servers but our waiter was barely there. Our drinks were brought by the waiter but the food was not. Then a female server felt the need to stand out our table talking to my boyfriend. I am not sure how Oliver Garden is doing their management but it is rather poor from my perspective. It seemed that no one knew where they were supposed to be or what they were supposed to be doing. The food was heavy and mediocre.

My 16 year old son take his girlfriend out to the olive garden for her birthday. They both order pasta, my son orders a salad with no dressing and his date orders one with dressing they bring the one with dressing but he never sees another salad come out. Also they bring the bread sticks out, but never return to the table except to leave the ticket for them. This was almost a $30.00 meal and also a special occasion that basicly went bad all becasue they had a bad waitress. I would hope that we would get a gift card from them for this bad experience.

Lisa Brand
Adam Brand
377 Lakeshore Dr.
McCook Lake SD. 57049