On December 7, 2010 I saw a christmas gift assortment from Omaha Steaks advertised on a popular morning show for a fraction of the retail cost which included a $20.00 e-Reward certificate with each purchase. I purchased a gift assortment for myself and later purchased one for my mom. The e Reward code for my mom's purchase was sent however I did not receive the code for my purchase of several hundred dollars. I called customer service and was told that it take 48 hrs after the order ships to receive the $20.00 Reward. It seemed a bit odd considering I had received the code for my mom's purchase but i waited the 2 days which turned into a week. I emailed regarding the issue and was given several conflicting responses from Omaha Steaks Customer Care reps: A Jones and J Davis. I was told the eReward code had been sent already to my email, I said I have no record of receiving my email please resend the original communication. I then received the response that, we sent it to a different email address, which was connected to my mom's order. I explained it was my mom's order however it didn't matter because now it was one eReward per household. This was two completely separate orders, households, emails, shipping addresses etc. The common factor for each order was I paid for them, my mom does use a computer so of course I made both purchases. Omaha Steaks apparently cross referenced my name/info for some unknown reason, possibly to defraud customers of advertised offers. The orders were placed primarily due to the offer including the $20.00 e-Reward code. The meat was not exactly the quality I was expecting considering the price of their products. BUYER BEWARE! PURCHASE FROM OMAHA STEAKS AT YOUR OWN RISK!!!

Ordered one time then asked to have all emails and snail mail stopped. Told that will take up to 90 days to stop the snail mail, and in the meantime, I receive 1 to 2 mailings per week which I throw away. You know that the 90 day time period is totally wasteful. Why send ads to people who have said that they don't want it, and simply throw it away.

Take my advice, just get your meat from the local butcher. It's fresher, cheaper, and they don't bombard you with wasteful advertising. By the way, when I called back to plead with them to stop sending the mailings, I was told that there was nothing that they could do to stop it until the 90 day period was up. I told them I would be sure to post my views of their advertising policies as a warning to others. I got another mailing today, ripped it up without opening it, sat down and wrote this warning to other potential victims of their snail mail blitz techniques. DON'T ORDER FROM THEM!!!

Ordered from omahasteaks.com wasn't pleased with the product(s) and when i called customer service, they got huffy. i asked for a supervisor and she was being huffy too.

even though they sent a $10 gift card they acted as if they were doing me the favor. don't do me a favor w/ a piss poor attitude and expect me to continue to buy your product (gift card or not)?

i wrote the president of the company and when jerry called in response to my letter, it was jessica who took the call. she was curt and told me you've already been helped w/ your issues. then why call me with more lousy service and waste my time? is this what writing the president of the company gets you - lousy customer service? won't ever be buying from omaha steaks ever again.

The Oamaha steaks I received as a gift for Christmas were pretty bad...don't bother with the hype. Get your meat fresh from the market...honest!