I regret the day I let the salesman from Omega talk me into using their 4th rate company for windshield replacement, now wishing I had read these and other reviews first. I now know that they lie to get your business and to make you fade away if you complain, that way they can go on to the next hapless victim. They worked on my truck twice and it got worse not better. They also don't return calls or keep their appointments. These weasels give American auto service a bad name. They sent a man with 35 years experience to replace my glass and this is what I got. Over 31 scratches and chips in my paint job and the worst fitting reveal trim ever installed I'm sure. This guy put a 6 inch scratch in my fender with his belt buckle as he was removing the plastic cowl cover and wipers. He was not wearing his apron at the time. I complained to the salesman because he had said Omega was the best and they had an A+ BBB rating. He said someone would come by the next day and inspect the truck and all would be made right. Wrong! No one ever showed up then or a few days later. He then would not return my calls, no backbone I guess. I had to file a BBB complaint to get a reaction from someone I will call Omega Man, he shows up and agrees all is not good and it will be fixed right. They actually sent the same Tool out to redo the glass and trim and he was brandishing attitude like a weapon. This is what I received: Another quarter inch chip in my paint, better fitting reveal trim if you stand head on 20 feet away. The trailing edge of the trim has an 1/8 inch gap against the roof sheet metal and from the side it is quite ill fitting and wavy. Now when it rains water and dirt collect in that gap. I realized later on I had no antenna and there was tacky black adhesive smeared on my doors, cowl, hood and even the interior (under the black goo on the drivers door was the quarter inch chip). I called and actually talked to Omega Man about the tacky black adhesive oozing out from below the windshield and he said it was moisture activated and would dry when the weather became more humid. It got humid, rained on and washed but never dried. Still tacky. After discovering the chip and missing antenna I tried calling Omega Man again and guess what, Yep no call back. I have since had an estimate to fix my truck by a local Dealer and it will only cost $1114.00 just to fix the paint (antenna and reveal trim extra). Omega Man did send a company out to fix the paint, I don't want to leave this out. These guys showed up 5 days late (they did keep in touch each day though) and when they got here they had nothing to fix my truck. They said they were interior specialists and if I brought it to their shop they would rattle can touch up all the scratches on my truck. I declined the generous offer of such a low budget quick fix. Omega Man led me to believe these guys were paint specialists. I have checked with other glass companies regarding the tacky adhesive and Omega Mans explanation, all (3) agree moisture activated windshield adhesive is nonsense and beware it was not the right adhesive to use. I could lose the glass on a hard bump, panic stop or impact. Now it seems my life and passengers are in jeopardy..will it ever end.

Sales representatives for Omega Auto Glass repeatedly come to my door trying to tell me I need my windshield replaced. How would they know that, unless they are snooping around looking at vehicles on my property? "Sales representative" looked like a thug and had to be told three times to go away. I have a professional do all of my vehicle auto glass work - this company definitely does NOT fit that profile!

The summer of 2009 I had a windshield replaced on my vehicle by Omega auto glass. The representative I worked with was great too bad the work that was done on my windshield has completely horrible. They installed a windshield that had a chip on the top corner when I mentioned to the installer they just added a chemical to make sure it wouldn't run. The installer was very rude and left. I went back to work and three days later the chip started to run all the way down the middle of the windshield. I called and they came out to just inspect the windshield, my appointment time was from 8am to 11am they did not show until 3pm. After the inspection I had to make another appointment to install another windshield this time when they installed it they didn't seal the parts correctly. When it rained all the water flooded the passenger side and damaged a 150 dollar part in the ac. When I called to report the install manager was very rude and said it was not their fault that I must have done something to the molding. I would not take anymore of it called my Insurance and my attorney and filed a lawsuit. Word of advice never deal with Omega Auto glass out of Tucson, AZ and Phoenix, AZ.