this guy is clearly a rip-off and scam artist has F rating with BBB

and has complaints all over the internet similar to mine.

claims that product was damaged and he opened the box in

front of fed ex, fed ex never contacted me about it

looks like he uses the same trick on everybody just read some

of the complaints .

he claims that product (thankless water heater) is made in USA

on his website, first of all it does not say that anywhere on the

unit, second it does not meet plumbing code there for it is

illegal to install this appliance US.

i'm a licensed plumber i know i installed many of these types

of water heaters.

he claims that i have no proof but reality is that he has to

provide proof as a seller and distributor that it is made in USA

and it meets international plumbing code.

as for product being damaged he has no proof of that and its old

trick .

to resolve this problem he needs to issue me a full refund.

my compliant was denied with pay pal because purchase was

not thru ebay.