ON-STAR IS A COMPLETE RIP-OFF...
Wife's new Escalade was stolen this morning. Within one hour after discovering it stolen, the very first call was to On-Star to activate the vehicle locator to assist law enforcement. It has now been ten hours since the vehicle was stolen when On-Star was notified - and they reportedly have not been able to even communicate with their own equipment which they installed in the vehicle, let alone actually locate it.
We've got four vehicle all equipped with On-Star.
I'm cancelling all of our service as soon as I possible can.
They certainly do not and can not deliver their services as advertised.
DON'T BE FOOLED AS WE WERE - USE LOJACK INSTEAD. !!