Sir,

I have purchased ONIDA CTV -32” lcd Serial No.8j4002600, from vasanth & co, chennai on 28-10-2008, invoice no.8728 for Rs.33000/-.

I prefered ONIDA as I normally prefer the good quality branded items. Now the “NEIGHBORS’ ENVY, OWNER’S PRIDE “, has become, “NEIGHBORS’ AMUSEMENT & OWNER’S i.e. MY HEAD ACHE”. Within warranty period it was repaired twice and twice thereafter.I HADE AREPAIR in MaY 15 AND I LOGGED A COMPLAINTE, THER WAS NO RESPOND FROM THE SERVICE CENTER, THEN I LOGGED 10 COMPLANTES MY RESENT COMPLAN NO 536380200
ll not now prefer repairing my so called high brand Co. TV set, which I am sure is a Technically faulty piece, though it should have been replaced within the warranty period.

I insist that you should take back your faulty TV set as your moral responsibility and in good faith, replace it with non-faulty TV set. In any case I shall not get the TV repaired.

Thanking you, in anticipation,

Yours truly, most unsatisfied customer,

K.KARTHIKEYAN
MOBILE NO:9092020960, 9841244554
NO:11, 3 RD MAIN ROAD, INDIAN BANK COLONY, AMBATTURE, CHENNAI-53