This company was sub-contracted by Orbit Van Lines. They picked up my items in Pittsburgh, Pa. a day early (if I waited for the move date I would have to pay extra) was told by driver that my stuff would leave for NJ and be given to Orbit for loading on a truck to start across country. I was given a bill of lading with One Nation's name on it (which they were upset "You shouldn't have our papers" they claim they were only doing a favor for Orbit. I was also asked to put down a time frame for delivery, which I did. They tried to charge me additional money for the move which I refused to pay. Well the delivery dates that we kept getting from them came without delivery. At one point Orbit Van Lines refused and blocked our numbers so that we could not contact them. One Nation was the only co. that we could get someone on the phone, of course more lies and untruths. Finally we were told that our stuff was still in Pittsburgh Pa. in storage that One Nation was paying for. After another week they finally released my items and put them on a truck to come cross country to Arizona. Well the date of delivery arrived and sure enough in pulls a big semi (I live in an apartment complex) with 6 men. The driver got out and wanted me to sign release papers for the load before it was even unloaded, I told him once everything was inside and accounted for only then would I sign. The items were brought into my home (my husband and I had to carry a lot of the items ourselves) the driver of the truck (another company yet) said sign the papers and I could charge you another 100.00 and if you didn't pay by law I can dump your stuff out in the street, but I am not charging you, seems you have had a rough time of it already. Well upon counting my storage boxes I determined there were 2 boxes missing. The driver noted this on the bill of lading. My husband called Dan at One Nation and informed him of the missing boxes and we were told to let them look into it and he would get back to us. He never did. I filed complaints with the BBB when today they said they were closing the case. We contacted the claim dept. number on the back of the bill of lading, which thru us into another number that happened to be a sexline. On the complaint from BBB One Nation had given another number that we tried and were successful. My husband then called Dan from One Nation to inquire if he had found anything out about our missing boxes. Dan became very rude, verbally abusive, and stated "I can put anybodies stuff in storage for as long as I want as long as I pay for it" Of course how can you prove this beings it was verbal. Also he stated "why did you pay them in full", meaning Orbit. Also the driver that picked up our stuff in Pgh. was upset that we had paid also and then had the nerve to give me an envelope to put a tip in. These companies are afraid of no one. All you get from them is the run around and it seems as if the agencies out there for these matters also give you the run around. CLOSE THESE BUSINESSES