One Stop Motors

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1 stars
(46)
Category: Automotive

Contact Information
United States

One Stop Motors Reviews

Rick E August 19, 2010
If any one is considering using this company, don't
We got a call form them to sell our Maserati, they made all the promises that it would sell very fast.

All we had to do is pay $500, and they would look after the rest. Joke Joke

After we signed up for this scam, they kept calling us to purchase their program, which we had done. They couldn't even keep track of their customers.

When I called in for an update, they wouldn't return our calls, then said they didn't get the message, if that is the case they need to get a better phone system.

When I called to speak to the president of the company, they said they didn't know his extention or how to get to him, pathetic. I finally just gave up, and took the loss. The better business bureau should investigate this joke of a company.

If any one is considering using this company, don't.
Marlon August 1, 2010
Will not refund our money
After 6 months and One Stop Motors had not sold our Harley we asked for a refund. It was deneid. They said we did not contact them within 30 days of lsiting the bike.

I have proff of where we sent them pictures and where they sent us emials reguarding the acct.

Still refusing to give us our money back.

Pissed off customer, to bad they are not a member of the BBB in Vegas.

We are screwed!!! DO not do business with these people. They do not keep up thier end of the bargain. I will keep trying to get pur money back but I think it is a lost cause.
Lunch July 7, 2010
Scam, liars
DO NOT USE THESE PEOPLE!! SCAM!! They promise to list your vehicle at the TOP of several search engines (about 10). I checked regularly and it one on only ONE, I couldn't even find it on the other 9 as far back as 8 pages. They did an ebay auction like they promised, got ZERO bids, probably because they have a crappy 80% positive rating, LOTS of complaints on there too. Don't fall for the 100% money back BS. They have an extremely tight refund policy and they make NO exceptions. READ IT! I did BUT it didn't matter, they STILL denied me. Your request for refund HAS to be post marked from 180-193 days after YOU PAY for the service NOT the AD POSTED DATE as the refund policy states. I paid on the 8th of December, I have an email dated the 16th of December telling me the ad is now posted. My request was post marked on the 193rd day. I got a denial letter stating my ad posting started the 8th. That's crap, because they didn't have all of my information and photos on the 8th. They don't return calls, sales people or the management. I NEVER got a single call from any perspective buyer through One Stop. This company is not someone to do ANY business with, PERIOD, unless you just really want to waste your money. I don't have one single thing positive to say about this company. Use at your own risk.
CLC78 July 1, 2010
Fail to live up to their warranty
I paid my $499 and listed my car last December. After 6 months and only one e-mail that went nowhere I requested my money back guarantee and was told that I had faild to check one box on the web page and therfore I did not qualify. If you go to the page to check that box there is no place to actually check it. They set me up and took my money. Stay far away form these people.
gag1025 June 29, 2010
Scam
They advertise that for $500 they will sell your car and if they do not within 180 they will refund your $500. This is not true. They will find a reason not to do this. After submitting 12 photos I called to see if I had sent all that was necesssary and was told I had. 180 days later I get a letter telling me that I failed to send a photo of the trunk area and that they would not be refunding my money. They will find a way to not send you a refund. They are a bunch of crooks. They legally steal your money. They need to be in jail.
Aidan April 20, 2010
Scam
I did not get a single inquiry from them on my vehicle and lowered the price twice. After six months they came up with several reasons why I could not get my money back, even though there was a 6-month sale guarantee or your money back. I completed all the paperwork for the guarantee and was told I did not meet all the requirements, even though I had been approved by the sales person 6 months prior when they listed the vehicle. “If it is too good to be true, it probably is.”

This is a scam and I have contacted the Missouri Attorney General's office and the Better Business Bureau. I also sent a certified letter to One Stop Motors with a copy of the information I provided the Attorney General’s Office. I was told I was not the first complaint and they were under investigation. Buyer/Seller Beware!
M. Detwiler April 3, 2010
Scam Alert
I did not get a single inquiry from them on my vehicle and lowered the price twice. After six months they came up with several reasons why I could not get my money back, even though there was a 6-month sale guarantee or your money back. I completed all the paperwork for the guarantee and was told I did not meet all the requirements, even though I had been approved by the sales person 6 months prior when they listed the vehicle. “If it is too good to be true, it probably is.”

This is a scam and I have contacted the Missouri Attorney General's office and the Better Business Bureau. I also sent a certified letter to One Stop Motors with a copy of the information I provided the Attorney General’s Office. I was told I was not the first complaint and they were under investigation. Buyer/Seller Beware!
Marcy Petersen March 30, 2010
Ripped me off $1000!
One stop motors contacted me to advertise 2 cars I have for sale saying they did such a great job selling and that if they DIDN'T sell my cars within 180 days, they would give me a FULL REFUND. I paid them the $1000 they asked in order to do it. WHAT A MISTAKE!! They didn't put the correct year on the ad, they promised it would be put in a magazine called "deals on wheels" (It wasn't) they didn't put the right pictures on the ad etc. It took several emails and phone calls to get everything right. Then after the 180 were up and my vehicles did not sell, I did EXACTLY what they said (I even sent it certified for proof that I mailed it within the date they requested). I received a letter, NOT my money back, stating they refuse to refund my money and their decision is FINAL. They are trying to say I did not log into their site (which I FOR SURE DID! I did it the very first day! You can't get into the emails, pictures etc. unless you DO log in and the very first thing you have to do is put an x on the contract before it lets you into the area. I have PROOF that I got into it the first day but they won't return any phone calls, emails and kept ALL my money! I have been reading all the complaints on here and they are posting their own trying to say all the complaints are false and that it's just disgrundled employees that they let go. THE COMPLAINTS ARE TRUE PEOPLE! I even told them BEFORE I signed up that I had read some of them and stupid me, I let them convince me that they WERE a good company. Sure enough, If it sounds too good to be true, it usually is. DO NOT DO BUSINESS WITH THESE GUYS AND HELP ME STOP THEM FROM RIPPING OFF MORE PEOPLE! They should not make an offer that they have absolutely NO intention of keeping (the 180 day refund is a complete scam)
queen-dalis01 March 13, 2010
Scam
In July and August I posted my car for sale on Craigs list due to the fact that I was laid off and was unable to keep up with the car note, rent, bills etc. Around August 22, 2009, I received a phone call from a man named Joe from One Stop Motors.com stating that he said that he seen my car for sale on Craigs list and stated that he could sell my car for more money faster then I would on Craigs list. First of all it is against Craigs list policy for anyone to call someone sell anything on Craigs list to sell there product, but I found this out after further researching and looking into scams going on. At first I immediately told him that I was not interested because I had been laid off and did not want to spend the money I had saved up he immediately hung up the phone. I began think and talking to my fiancé about the strange phone call I had and he stated "maybe it will be worth it if they in fact do sell your car for more money sooner, just call him back and get all the detail and information and make sure there not running a scam". So since my ad was running for a couple months on Craigs list with no response I decided to give Joe a call back, he immediately starting running game trying to convince me that if I got the $499 package, I would be able to have my car listed in all these different sites and he even stated "I guarantee that I will have your car sold within the next 4 weeks but if not I would get my money back within 6 months. I was still hesitant to do anything so he then began to tell me he was originally from Waterbury, CT and he would do everything in his power to help anyone from his home town and community, and that it would be a way to give back to his community. Still hesitant, he guided me through all these different websites from ebay, to BBB, to

all the positive postings that were listed on onestopmotors.com. After seeing all that I decided to give it a shot and he immediately took my credit card information and within seconds the money was already charged off my debit card. I went online and continued searching for more information about this business and to my surprise I found nothing but bad rating and bad comments about this business, in fact I did not find not one positive thing about them. I immediately called my bank and tried to cancel but the money had already been charged. I then called them back immediately the same day and spoke to the ruddiest lady there named Karen. I told her I wanted to cancel everything immediately and she refused then she asked why I wanted to cancel I stated "because of all your terrible ratings with the BBB and online". She then stating every business gets bad rating and used Toys R us as an example. I then stated, "I'm not shopping at Toys R us so I need a refund immediately", she still refused. I began getting really upset and asked to speak with a manager she stated there was no one else that would speak to me or that can help me and right from there I know it was all a scam. So all I could do now was to post my pictures, log on and wait the 6 month period to get my money refunded, so I did. I took pictures of my car and emailed it to them. I called the next day to follow up with the status of my pictures being uploaded on there site they then told me it would take a few days to upload because they would need to get the full description of the vehicle. I waited a week or so and called them back and Karen happened to answer the phone. Karen then walked me through to show me the pictures and how to log in so she walked me through all the steps and everything. We reviewed everything together to make sure that everything listed was correct and she answered all my questions.

About 3 weeks went by and I had not heard back so I logged on and called Karen back and I got a voice mail so I left a message on Karen's voice mail asking her or someone to give me all call back. This went on every month for the next 4 months I never got through to anyone and no one ever got back to me after leaving message after message, never received not one call back! In January I then decided to call as a person who wanted to buy a vehicle from them, a man answered the phone I asked for his name I wrote it down and asked him exactly when my contract expires he told me February 26, 2010, I explain to him my concern and what my issue was and how I never received a call back after leaving several messages but he was not a bit concerned. Because, I had lost all trust for this business and all the scammers working there I called again in February just to verify that my contract expired on the 26th, Karen answered the phone so I asked her exactly when my contract expired she told me the 22nd. I told her the other guy told me the 26th and I wanted to make sure I had the accurate date because I was filling out the paper work to get my refund, she then got very nasty and rude with me and stated I already told you it's the 22nd. I then told her well it's hard for me to believe anything anyone of you because all of you are liars, untrustworthy and scammers. I then proceeded to ask her why where none of my calls returned from her after leaving so many messages, she disregarded me and was trying to end the conversation to hang up. I then asked to speak to a manager; she stated "there is no one hears that can assist you". I asked to speak to the owner, CEO or President of the company she still refused, so I began yelling at her she hung up on me. I called back about 3 more time she hung up on me every time. When she seen that I was not going to stop calling she then put me through to someone’s voicemail and again I left another message and again no response.

I then sent out me request to receive my refund back on February 24th and had USPS add tracking and a signature confirmation to it. I received the signature back stating that it was received March 1, 2010. On March 12, 2010, I received a letter in the mail back stating that my request was denied because I had never logged into my account. I could not believe this and I immediately call them. Rude Karen answered as always, I asked to speakk to the warrantee department she said they didn't have anyone in that department that I could speak to I asked to speak to a manager, she then again stated there was no manager that I could speak to but could she help me with anything and I said most likely not but told her my problem and how I was denied my money back. She the stated, "well I'm sorry but that's there decision and there is nothing you or I can do about it", I even asked to speak to Joe and he was never available to speak to me. I began to get really upset and yelled at her she hung up on me twice. The 4th time I called and a man answered the phone he seemed to be a bit friendlier, but stated the dame thing.

I am requesting to get my money back in full or get together with more people that have gone threw hell like I did with this company and sue them and take them out of business forever; these people need to be arrested. Please post my story on your website and share with anyone that would like to get in touch with me to build a cause against them. Thank you in advance for your time.
decisiondan March 1, 2010
Cheated Me Out of $500
Denied my refund after failing to sell my car in 6 months. Got one phone call in 6 months! Don't think they ever truly advertised it. Never saw the ad in the magazines they mailed either. Said I was missing one of the rear photos of the car. They lied!!! DO NOT TRUST THIS COMPANY!!!

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