6/10 2011
2:55 pm - heard cracking sound behind me
2:56pm- rear dr4iver side window implodes
4:30PM- took car to One Toyota dealership
Service Manager did a quick inspection & said an object hit the window - I told him no, did not hear sound other than cracking window before window imploded inside.
I told mgr that car was purchased in Jan 2011 with only 2789 miles -he ope3ned a case with toyota cec. CEC would not make a decision without district service manager.
5;30pm - Service manager left message with district manager via voice mail
6//11 2011
2;00pm - went on internet - found other toyota owners also had similar problems ( toyotanation.com- searfch for shattered glass )
3:00 called toyota cec for followup- was transfered back to Toyota one service manager
4:30PM - got call back saying my request for warranty service under 36000 mile bumper to bumper warranty declined due to age of car & miles
Servce Manager Tommy Rayl even accused me of trying to rip off the dealership.
5:00PM TERMINATED PHONE CONVERSATION