Tried to get a multi-destination flight for Lima-La Paz-Santiago-Lima. Initially no problem, price looked good & low!. Finally ordered the tickets & the price almost doubled with the "taxes". Okay, still just a little less than Expedia or Orbitz, which were both having difficulty making the itinerary. All is fine. Paid for the tickets & received a confirmation.

Make non-refundable hotel reservations in La Paz and Santiago. Had specifically picked a flight with a long layover (in Buenos Aires) so we could do a mini-city tour of several hours then return to the airport.

Next day I receive an e-mail saying there were "problems".

Bottom line, after 1 hour 40 minutes on the phone: First, I got disconnected after about 10 minutes. Then on the 2nd call I waited 7 for the first person. Explained everything. Then on hold for 10 minutes then another person. Explain everything again, along with telephone numbers, etc to prove who I am. On hold 5 - 6 minutesd & same cycle. This final guy (Indian - I had difficulty communicating with him, though he said he was in Las Vegas). kept me on hold for about 40 minutes.

Finally - he had a new itinerary. But it'd cost several hundred dollars more. Instead of arriving LPB at 2PM it was now 1AM. No more stopover in Buenos Aires, now an 8 hour stopover in Lima (our point of origin!). I finally just said no, cancel everything. I tried to explain my dissatisfaction (I did not use bad words or raise my voice) and I asked him if I was missing something. His solution - simply hang up on me.

It remains to be seen if I actually get scammed for some or all of the CC payment. Since the CC receipt used the words confirmation and it wasn't, I suspect there are legal issues here as well. The guy admitted they did not have seats/contracts with some of the carriers. Clearly they were selling products they did not have then switching the product for a higher rate.

I recommend you simply avoid them.