On May 6 08 I order stools from ONECLICKFURNITURE.COM with a delivery date of June 10 08. That come and went, I was told factory back orders, another 2 weeks. I was told this twice so on July and again in August, I asked for my credit card to be refunded. As of Sept 14 08 this refund has not happened. I call 866-834-2566 with no andwer. This is a bad company, do not do business with outfit, spread the word

Suzie the company representative informed us for months that we would receive the dining room chairs we ordered. My credit card was charged right away. The product was ordered February 13th 2008 and we have called, emailed and have been told the next month, the next month. Then, we looked online today and it states that they are no longer accepting orders. Hopefully, my credit card compnay will refund us the money. I'm no longer going to order online. I just can't trust any of these online parasites.

DO NOT ORDER FROM THIS COMPANY. $5, 000.00 paid in full for furniture never received. I have turned this into the fraud department.

I to ordered from oneclickfurniture without any success. Like my mom always told me. "If it seems too good to be true it probably is". I do have a few suggestions: 1) Always google a company before you order from them (I failed to do this although I order online all of the time) 2) Never pay for a product until it is shipped (if possible) 3) By law, if you are given a delivery date, and the product does not arrive by that date you are not obligated to accept a later delivery date (My order was to arrive on the January 15th, I called and canceled it with my credit card company on the 17th) 4) Always if possible use a credit card or pay-pal or some other resource that will insure the arrival of the product or will refund you). My credit card company is great! 5) Don't let a company string you on by promising you incentives for waiting (Especially if they already have your money) In most cases, if something is on back-order, etc. a reputable company will not charge you until it ships!
6) Sometimes the best deals are not always the BEST deals! Believe me, I don't know all or I wouldn’t have been taken by oneclickfurniture. But boy have I learned some valuable lessons!