WARNING, Do not use this company, I placed an order for flowers 5 days before Mother's Day and they charged my credit card and gave me a confirmation number. The very next day I received an email about a refund, so I called and an answering service took the message. I was told that they were to busy taking and processing orders but that someone would get back to me as soon as possible. No one ever did, nothing was delivered. I think that 5 days is more than enough time to process a flower delivery for Mother's Day.

Beware, Total frauds! They start with illegal telemarketing and continue forward with every lie and cheat in the book! They will overcharge your credit card and refuse to refund it. You have to go through your credit card company to get a refund or take them to court. I know, it took 2 months and dozens of calls, faxes and emails just to get my card refunded. Total nightmare! And... the picture on their website " onestopmotors.com " is a total fake, I drive past that building every day and their logos aren't on it!!! They photoshopped it. If these people call you report them to the FCC and Nevada Secretary State!

ONESTOPMOTORS EXPOSED BY BETTER BUSINESS BUREAU
READ BELOW:

BBB Reliability Report for:
One Stop Motors

BBB issues Reliability Reports on all businesses, whether or not they are BBB accredited. If a business is a BBB Accredited Business, it is stated in this report. Find out more about this business:


BBB Accreditation:

onestopmotors is not a BBB Accredited Business.


BBB RATING:

Based on BBB files, onestopmotors has a below standard rating of “F”.

Reasons for this ranking include:

1. Number of complaints filed against onestopmotors.

2. Number of complaints filed against onestopmotors that were not resolved.

3. FAILURE to respond to complaints filed against onestopmotors.

Business Contact and Profile

company name onestopmotors
ALIASES:
one stop motors, OSM
company location 2950 South Rancho
Las Vegas, Nevada 89102

as of 3/20/2009, we confirmed this company has a valid local business license for the locale in which they operate.


Onestopmotors Customer Complaint History

The Bureau processed a total of 194 complaint(s) about this company in the last 36 months, our standard reporting period.

Complaints Concerned:

37 - Selling Practices
2 - Sales presentation misrepresented the product
4 - Sales presentation misrepresented the service
5 - Sales presentation used dishonest sales practices
1 - Sales presentation not consistent with the written agreement
1 - Sales presentation not consistent with advertisement
24 - General Sales Complaint Issues
82 - Advertising Issues
4 - Advertisement misrepresented a product
14 - Advertisement misrepresented a service
3 - Advertised terms not honored
61 - General Advertising Complaint Issues
26 - Service Issues
3 - Improper or inferior service
1 - Unauthorized service
1 - Failure to honor service estimate or agreement
21 - General Service Complaint Issues
3 - Billing or Collection Issues
1 - Unauthorized credit card charges
1 - Unauthorized bank debits
1 - General Credit or Billing Complaint Issues
26 - Refund or Exchange Issues
1 - Failure to honor refund, exchange or credit policies
25 - General Refund or Exchange Complaint Issues
1 - Product Issues
1 - General Product Quality Complaint Issues
10 - Contract Issues
5 - Failure to honor a contract or agreement
1 - Unauthorized changes to the contract or agreement
4 - General Contract Complaint Issues
3 - Guarantee or Warranty Issues
1 - Failure to honor money-back guarantees
2 - General Guarantee or Warranty Complaint Issues
2 - Repair Issues
2 - General Repair Complaint Issues
4 - Customer Service Issues
4 - General Customer Service Complaint Issues

BBB Reliability Reports generally cover a three-year reporting period. BBB Reliability Reports are subject to change at any time.
If you choose to do business with this business, please let the business know that you contacted the BBB for a BBB Reliability Report.
ID: 65959
Report as of: 6/2/2009
Copyright © 2007 Better Business Bureau®, Inc. serving Southern Nevada

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To view even more details about onestopmotors visit the Las Vegas Better Business Bureau website by clicking on this link: http://southernnevada.bbb.org/bbb_rated_acc_rpt.asp?bbbid=65959&tr=rated&lg=F&ex=18%2C19%2C20

Here's my story with One Stop Motors. I got a call one day about my vehicle and the sales rep was very helpful in setting up the terms of the Ad. They even feature listed my BMW. Then, I did a Google search for my car and One Stop Motors and I noticed something rather peculiar ... up came a bunch of complaints that seem to be linked to the same person spamming (cramming?) a number of websites with the very same words.

Needless to say I was concerned ... at first. But this One Stop Motors company did sell my vehicle in less than 25 days and their customer service always answered my phone calls. Normally I don't sound off on websites, but in this instance it was abundantly clear that this company has gotten a bad review for what seems to be imaginary reasons.

Thanks for selling my car.

So you got scammed by onestopmotors too? Have they sold your car yet? Are you feeling screwed? Don’t Waste Your Time with onestopmotors customer service.

Follow these easy steps to a full refund.
1. Call your credit card company and dispute the charge, it doesn’t matter how long ago you signed with onestopmotors. If you dispute the charge you will automatically get your money back while your credit card company reviews your dispute.

2. Make a statement to your credit card company and give them evidence to win your dispute. It’s easy! Tell credit card company that all the representatives from one stop motors guaranteed your car would sell. Tell credit card company that onestopmotors did not render their service as it was described to you(namely, the guaranteed sale of your vehicle) and that YOU NEVER SIGNED an ADVERTISING AGREEMENT allowing onestopmotors to charge you for services.
Tell your credit card company that your vehicle is NOT being advertised on all the websites that their salesperson told you promised you such as ebay, cars.com, autotrader, newspapers, etc.
3. LOG INTO your onestopmotors account area with your username and password. If you do not have your username and password call onestopmotors customer service at 877-566-6686 and they will give it to you. Your username and password is case sensitive so ask them to spell it out for you.
4. You are now going to print out evidence to send to your credit card company. Log into your one stop motors account area then scroll down to the middle of the page and click on the link in the middle called “view my ad campaign”. Click through all the advertising links for your vehicle in the "view my ad campaign" section. Print out all the ad links that are no longer active or contain incorrect information about your vehicle and fax or mail those print outs to your credit card company. You can also take screen shots and email them to your credit card company.
5. IMPORTANT - Tell your credit card company you never signed and returned the onestopmotors advertising agreement and let credit card company know that any advertising agreement that onestop motors produces with your name on it is a fraud.
6. Dont Worry about the verification call you did with onestopmotors . Credit Card companies will not accept such verification calls as evidence against you.
7. You are now going to win your dispute.