My complaint Number with Onida is 07090446380858 it was during beginning of September, 07, I had been told the technician will come on Sunday as I work and nobody else is there at my home. And unfortunately the Sunday hasn't yet come yet. This second time I have same complaint with this company. Earlier a year ago I got frustrated and took the Directors Office Number from their website and spoke to the PA to the director. Now the Company has made a good improvement, they have removed the contact details to their all responsible offices. When asked to the Customer Service Cell they gave me telephone numbers of Kalyan Service Centre (3209470 & 2327060) and the Superior of the branch, only thing is not a single phone line is working and no mobiles been attended. And this is what Onida is. Hence I would like to appeal the customers of this company to visit the www.complaintboard.com site before going for any of their products. If anybody wants to contact me they can call me on my cell 9820961806 to get more details.

I bought a 1-ton onida ac in april 2007. I had gone to buy samsung, but dealer told lot of goodies about onida and we bought onida which was costlier.
Nightmare: Our first shock came when we found that remote control does not have many important functionalities and we have to climb up to access the controls provided only in the ac panel.

We called service center to be told that you should have installed it at a location where it was easily accessible. And anyways, once or twice a day you can climb. Then, we found that there is no attachment through which we can take out the water from ac as it was directly falling on ground. We again complained and got a reply that 1 ton ac does not have that provision, and it is your problem to think of some ac tray etc. We asked them that we will pay for it, but they said that onida does not provide ac trays or such attachments.
Third, we found that control given on the ac monitor have stopped working, and since remote does not have controls, we are stuck. To our despair, we found that the phone numbers provided to us by dealers have been cut now.

Is there any consumer forum where we can fight case against onida?

Advises smb!

The remote stopped working with in 6 months. We asked for the original remote from the service center and has been 30 days and no response. I can go out and buy in a roadside shop.. but do not want to spoil the commitment of BUY original to myself. Complaint number is 326380582. The manager we interacting is Shivkumar of Bangalore. Can somebody give me how to raise and escalate to the company officials

I purchased an Onida Washing Machine and an Onida Microwave in Januray this year, in Bangalore, India. And, now, the rinse and spin function of the washing machine is out of order.

The microwave fails to stop if we want to stop the heating mid-way. Inspite of repeated calls to the customer service , I am unable to get any kind of support from Onida. Inspite of the product being under warranty, I am being made to suffer this way. This is pathetic customer support for sure. A valuable advice for those who are looking to buy Onida products!!!

I have bought a Onida A/C. After two months suddenly we found strange pungent smell coming from the air conditioner as though the gas was leaking. WE have switched off the A/C. We have complained it many times and no body has attended in spite of our continuous calls.

Onida has the worst service network. Please do not buy Onida A/C.