I saw this company online and decided to give them a try because of their free 6-month trial period, which only cost $1.00. The instructions stated that I was to contact the company before the end of the trial period (which in my case was May 30th), if I did not want to be charged the 14.95 monthly fee. I used the site's contact form to request that my account be deactivated, as I didn't see a need to continue service. I wasn't charged on May 30th or June 30th, so I figured I was in the clear.
This past week (July 13th), I noticed a charge for their fee on my online statement. I was disappointed to say the least. However, when I called and spoke to Mike Lausten (who swore they had no such trial period or has made any similar promise to attract new business), I was furious!
I requested them to remove my data from their database, which they refuse to do (they placed a non-member status on my record and recommended that consumers proceed with caution, as business should only be done with merchants who are members of the OBB).