I bought 2 football tickets for Atletico de Madrid vs. FC Barcelona I paid 377.00 euro for seats "CATEGORY 1 in Away section with Barcelona Fans" (as per description on the website). I have got tickets in the worst section - CATEGORY 4 (NOT even away section which was next sector)!!! Price on the ticket was 60 euro NOT 188!
Tickets should be delivered 3-5 days before the event (as per email with confirmation) - finally they delivered the tickets 1 day before and nobody answered the phones!
When I asked to speak to a manager, customer service agent declined and said he had given me all the info I could use. He was unprofessional, unpleasant, terrible and completely useless! Unfortunately I didn't check reviews before I bought the tickets :(.
They are THIEVES and should be in prison!