I ordered tires on June 4, 2010, but when it became June 20 and the tires had not arrived I tried several times to cancel the order. However, no one answers the phone listed on the web page or the office number provided by my bank. I also sent several emails with no response. I should of just hung up on the salesman when I was ordering. He could not get the order right and kept giving different prices. These guys suck.