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Jill burress, RN
June 17, 2011
unwanted billing
I received an "ONLINGO SPANISH" cd. I then find that I have been billed $79.99 for this "trial offer"...there is no customer service representative to contact and this is ridiculous. Help needed!
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rwo2940
June 16, 2011
return of premium
I asked them to cancel as I have not opened the first 2 DVD's I returned the third one back to the shipping company. This was done early May 2011, in the amount of $89, 00. I have a phone # for them its 1-800-391-2869, Thank You
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Danett
April 22, 2011
charging credit card after cancellation
After purchasing product, I decided against it and cancelled literally 10 minutes after I called to order. They said it had already shipped and I was to be charged the shipping. They instructed me to return with confirmation number within 45 days of receipt. I returned it within the time period and was still charged $86.00 when I never opened the product. They stated that they didn't have to product and needed me to go to the Post Office to figure out what happened. Once I got the information they needed it took 10 days to receive my refund and turns out their wherehouse personal signed for it per post office tracking but that the person did not scan it so thats why they thought they didn't have the merchandise when in fact they did and were very quick to take my money but took sweet time returning it when it was there mess up to begin with. Advise people to stay away from Onlingo there are other companies that aren't as shady.
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Julie Villani
March 30, 2011
N0 refund
Returned 2 lessons unopened and did not receive refund
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J. GERACE
February 8, 2011
REFUND
SENT PRODUCT BACK AND THEY WON'T REFUND ME
THEY SAIDE I SENT IT BACK TOO LATE
THEY ARE KEEPING THE RETURN AND TAKING MY $79.95 AND KEEPING IT
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Husky
February 2, 2011
Unauthorized Debit withdrawals
My 18 year old was mislead by Olingo, he thought he was doing a survey to win laptop... It started in December, with the $6.95 now he has had several anauthorized debit card payments taken from his account over last month by Onlingo, amounting to over $250 in less than 2 months. This went from a one time $6.95 payment to $89.90 every 25 days, something he had no idea about. He is a minor here in our state but Onlingo or a representative told me last night we have no recourse as he is legal in the state of California. The Internet is not in our juristriction so they can do anything basically ... I have had to cancel his debit card as I'm afraid they will take more money.. this should have been one time $6.95 S&H for a CD. My son is very hardworking, careful with money too so this is so upsetting. He is saving for college and this money could have bought a book.. he works, go to school, and is no trouble and there is no way this action was legit by this company.. Our bank cannot believe what happened, they told me to put freeze on his account and cancel his debit card. I'm Trying to get this sorted now. Onlingo offered to cancel this whole thing last night, I have several ref #'s several first names.. I was told if I sent last CD back they would give me a refund of $79 but that's it and they were trying to be nice...or courtious.. in all I spoke with 4 people and hung up on twice...What worries me is I was told later in converstaion that if we cancel his debit card we probably won't get any money back at all, as they will not send it by mail only put it back in the account ... I have sent back CD today, to see if we can get at least $79.. I really don't think he will get a penny back the way they were talking to me .. please. is there anything we can do to get the $280 back ??????.
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Brenda Daugherty
October 13, 2010
Cancelation # for Onligo
Here is the cancelation # for onlingo 1-800-949-6880. Do a online search for "cancel onlingo".
Go to one of the syndero.com websites. This is where the # is. I just canceled today. I still have to pay the shipping to and from. But they are supposed to email directions on how to mail it back, and give me 30 days to do it. I hope this was helpful.
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jackie24
September 6, 2010
redrawing money for one's account
they sent me something i never ordered for and later charged it on me from my mum's account.i once bought onlingo french lesson volume 1 from them but i never made agreement with them to send me the next volume but they've brought it and charged it on me.please i don't need the volume two and i also want my money back.please help me
this is my email [email protected] |
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lreheard
September 2, 2010
can't cancel
I called to cancel my subscription to Onlingo and was told I would receive an email telling me how to return the CD but I never received it and I'm sure I will be charged.
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kipluck
August 17, 2010
Cancelation
It is near impossible to cancel with in the trial period.
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