|
January 27, 2008
Invalid order!
Browsing internet and onlingo pop-up appeared. I did not realize that I was ordering the language tapes. I continue to get recurring shipment of tapes and charges. Beware people!
|
|
|
January 16, 2008
False advertisement!
I opened an email offering a free dell computer. After clicking on the site the "Dermitage" website came up offering a free trial of their anti-aging system. As requested, to receive my FREE computer, I filled out my name, address, city, state, and email address for the Dermitage FREE system and hit the "Next" button. Up pops the next trial order page for "ONLINGO" FREE trial and I did the same as above to receive my FREE computer and clicked the NEXT button and then up popped the next trial order page for "Living Chrisitan" FREE trial offer. At the end of this is was made clear that each would cost $5.95. I said to myself well I guess that's fair, I've gone this far... and went ahead and entered my credit card information. (FOOLISHLY). Since then I have been receiving shipments from all of the above companies with fraudulent charges to my credit card in the amounts of $76.90 each month from each company. I have called Dermitage and have been hung up on twice by two service representatives and booth said there were NO SUPERVISORS to assist me and NO ONE to call me back with higher authority for over 48 hours. ONLINGO representative hung up on me as well. No one will refund any monies. Mind you this all happened over the Seasonal holidays and they expect you to open this stuff up and read their fine print and return it within their time frame. I have it all here in the original packages unopened and they will still not take it back. What a company!!! (Products that I didn't order.)They are all the same company and it's all a SCAMMM!!! They are SCAMMM ARTISTS! Don't Let IT Happen to you! I am now filing a fraud case with my credit card company and I am taking this to the News Media in Miami and "Help Me Howard" with Channel 7 News here in Miami.
|
|
|
January 15, 2008
Scam and fraud!
Signed up for a free trial in December, I was under the impression it was a FREE trial, and that I was to only pay the shipping and handling. Last week I received a second cd with no paperwork or invoice of any kind. I was going through credit card statement yesterday 01/14/2008 and saw a charge of $69.00 on 12/10/07. I immediately called them to cancel. Was informed then that they could not refund any of the $69.00 because it was over 30 days and that they had charged my account another $71.60 on 01/10/08!!! Was told I could return the cd for $50.00 refund, but they could cancel or issue refund until they receive the cd, or I could keep it for $40 and an immediate refund. I was so angry by the time I had hung up the phone!! I did receive an email stating they had canceled and would be refunding the $40.00, but I'm still out the $69.00 plus the other $31.60. That's over a $100.00 dollars for two useless cds!! I fell into the scam filling out some sort of survey on IVillage, I'm just as angry at them.
|
|
|
January 8, 2008
Fraud and cheating!
Have been trying to locate company so I can return the 2 unopened CD packages. I only want the free one.
|
|
|
December 15, 2007
Nobody picks up phone!
I can't reach anyone to cancel my subscription. I tried calling the same day that I received it.
|
|
|
December 14, 2007
Dishonest Business
I can tell you from experience that the only way to deal with this company is to dispute the charges with your credit card company!!!!!
I also got some direct phone numbers....thier parent company is Syndero located in San Francisco. You can speak with thier CEO Brad Klaus and explain the poor service you have received from his so called CS dept. I also found the name of thier VP of "Customer Service" Corri Tanner on thier web site, however he is never available and I was told by "Merredeth" that he does not speak to customers--EVER!!! Wow....what service Mr. Tanner! I did get his personal email as well as Brad which are ctanner and bklaus @syndero.com....
I hope you can all get some help this way! Please help get the word out!!!!!
|
|
|
October 29, 2007
Spanish System Works!
I read complaints about the marketing channel, not about the product! I've finished level 1 of Spanish and have order level 2 to contine. Easy to use and works great!
GrettaV
|
|
|
October 29, 2007
I Learned Spanish
This product is easy to use and has been very successful for me.
ChanelBenoit
|
|
|
September 26, 2007
Fraud and cheating!
I have received a cd pack in the mail onlingo. I didn't order this and don't want it. there are no instructions to return it or if they have some how charged me. It's a mystery to me and an online scam.
Beware people!
|
|
|
September 6, 2007
False advertisement!
I received an email from this company stating that I could get a FREE CD of Spanish... well, I was interested in trying to quickly pick up this language for my job, so I signed up for the CD and supposedly, I would only be charged shipping and handling costs. My monthly statements have now been charged $79.95 each month for the CDs. I tried to contact the company to cancel the subscription, that I wasn't aware I had signed up for... I have been unable to contact the company by phone or email. I have advised my Accounting Department to dispute the charge when it comes in on my monthly statement, and now I have to contact my credit card company to advise them as well...
Read the "hidden" print on these type of scams!!!
|
