only 1 visa travel money

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Category: Business & Finances

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United States

only 1 visa travel money Reviews

sm4ypet April 8, 2010
unable to activate for phone and on line use
Bought an onlyone visa travel money card for a vacation, and tried to activate it on line. Could not. So I called the customer service, and after repeating my card number, my name and my other personal info 3 times, I was told I would have to fax something to them as proof I was me. They will allow me to use the card if I swipe it, but not on line or over the phone. Great help in making reservations for a trip. The time and energy I wasted to get nowhere will make sure I never use their product again. Before I called them the card was just a prepaid card no name or anything, and to have to fax them proof of me the night before I am to leave on vacation was the end of any relationship the company and I will ever have.
SimonPaddock September 29, 2009
Stolen Money
My Daughter saved her money for her vacation. She purchased a Only 1 Travel Money Card for the trip. She did not see that it was only valid for 18 or older.
She was under 18 and denied access to her funds. We requested a refund and were told that a check would be mailed out. Two months later no check. When we called they told us that the policy had changed and no check would be sent. We needed to spend the money on purchases within 24 hour of the card being activated.
This is her money. She does not wish to spend it. She wishes to save it for the future.
Help!

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