Ordered a case for my phone. They had a great price and I was happy...until I got no confirmation email. I had printed out my confirmation screen wit order number. So I waited a couple of days still no email. The charges had gone through on my card so I called and asked about my order. First was informed that the order number that was printed out was not right. Then tried telling me couldn't find order until mentioned had gone through on my card. Then was told would def be there tues or wed. No order comes so call back and am informed it is on back order and they don't know when it will ship out. Waited another week still no order called again and was told same thing. Finally I just cancelled my order. Guy told be would be credited back to my card in 3-5 days and hung up on me. Not professional at all.

The Only Phone Network (OPN) has been beaten up pretty thoroughly here and, perhaps allowing for the fact that many of the complaints seem to have been submitted by the same person, they may have it coming. I had a more positive experience with them, though.

On 11/15/10 I placed an online order with OPN for a car charger and a particular case for my Samsung phone. As others have noted, OFN didn't send me a confirmation of my order and they charged my card immediately. They shipped the charger promptly; I got it in a timely manner and it's fine. Their web site hadn't said anything about the case being out of stock or back-ordered; I learned that was the case on 11/30 when I called to ask when I might get the case. I had to wait only about three minutes on hold before I spoke with a polite gentleman who told me that the case was back-ordered and offered to ship one of their other case styles that they did have in stock. He estimated that they would get the case I ordered in 10 days and so I decided to wait.

Comes 12/15 and still no case. I called OFN again and again had to wait only about three minutes before speaking to someone. The guy I spoke with apologized for the delay and said that they had had problems with the supplier for the case I ordered. This time I decided to substitute another case for the one I originally ordered. The guy gathered the similar cases for my phone that they had in stock and I chose one from the ones he had in stock. He said that he would ship it that day and he did; it arrived today, 12/19. It's a perfectly adequate case.

So, yeah, OFN really should send email confirmations of orders, and should indicate when an item that someone orders is out-of-stock, and it's not nice to charge a customer for an item that is out of stock, especially when they don't know how long it will take for the item to arrive. My experience, though, is that OFN was reasonably responsive in light of what may have been real supplier problems. I had no trouble contacting a human being there and they did offer, early-on, to let me substitute for the item they didn't have. I don't know that I would order from them again, but I don't think that they are crooks, or any of the other colorful terms that have been tossed around on this board. My .02.

I had ordered 4 phone covers from www.onlyrogue.com and they charged my card for the full amount, only sent me 1 cover & told me the other 3 were on back order-- and that was back on 2-8-10, it's now 4-28-10 and I STILL haven't received the other 3 covers and absolutely NO information on the covers on back order. This company is ridiculous in their business practices and I'll never EVER order from them again.

I placed an order at www.onlytouchpro2.com only to receive a partial delivery from Only Phone Network out of Florida. My order was for a one each hot pink and black covers for my HTC touch pro 2 cell. I placed the order on 2/3. I received the partial on 2/9. Inside was a hot pink cover that was too small for my phone. So knowing how some CSRs operate I went back to www.onlytouchpro2.com and did screenshots of both products I ordered showing the product numbers that coincide with the detail on the shipping receipt. Then I called to tell them they sent the wrong product. Of course Jason tried to immediately say you ordered the wrong product. I then kindly explained to him that I had screenshots with prod #s that coincide with the electronic receipt received at the time of order and the shipping receipt. He quickly goes you can throw that one away and I'll resend the correct cover. Then I asked about the other black cover. He informed me that I should receive it the following day. I called today, 2/11, because I hadn't received it. He said I should have it in a couple of days. So I asked for a tracking #. I pulled the detail from the tracking invoice at www.usps.com showing the order was delivered on 2/8. Problem ... they sent it to my home address. The first partial order was sent to my work address as requested. So why did they send it to my home address? When I asked him about this he goes "Don't you live there? You need to call the post office." So I said and if they say they delivered it as the system shows and I'm telling you it was not received then what? He responds "We'll replace it." At this point HE is sounding annoyed. Well I'm ticked. I call the PO .. they confirm delivery. I call OPN back only to get Jason for the 4th time. He puts me on hold for 5 minutes. I hang up and call back ... Jason again ... hold again. So I've filed a complaint with the BBB. I'll let you know how that works out.

Do not under any circumstance place any orders with this company.

I placed an order at www.onlytouchpro2.com only to receive a partial delivery from Only Phone Network out of Florida. My order was for a one each hot pink and black covers for my HTC touch pro 2 cell. I placed the order on 2/3. I received the partial on 2/9. Inside was a hot pink cover that was too small for my phone. So knowing how some CSRs operate I went back to www.onlytouchpro2.com and did screenshots of both products I ordered showing the product numbers that coincide with the detail on the shipping receipt.
Then I called to tell them they sent the wrong product. Of course Jason tried to immediately say you ordered the wrong product. I then kindly explained to him that I had screenshots with prod #s that coincide with the electronic receipt received at the time of order and the shipping receipt. He quickly goes you can throw that one away and I'll resend the correct cover. Then I asked about the other black cover. He informed me that I should receive it the following day. I called today, 2/11, because I hadn't received it. He said I should have it in a couple of days. So I asked for a tracking #. I pulled the detail from the tracking invoice at www.usps.com showing the order
was delivered on 2/8. Problem ... they sent it to my home address. The first partial order was sent to my work address as requested. So why did they send it to my home address? When I asked him about this he goes "Don't you live there? You need to call the post office." So I said and if they say they delivered it as the system shows and I'm telling you it was not received then what? He responds "We'll replace it." At this point HE is sounding annoyed. Well I'm ticked. I call the PO they confirm delivery. I call OPN back only to be connected with Jason ... for the 4th time. He puts me on hold. After 5 minutes I hang up and call back. Jason again ... hold again. I hang up and
file a complaint with the BBB.

Do not under any circumstance place any orders with this company.