ONSALECELL ripped me off. Don't let them rip you off!

I bought a cell phone which turned out to be defective. I returned the phone for a refund. I followed ONSALECELL return policy to the letter. ONSALECELL has refused to give a refund. Now they have their defective product and almost $300 of my dollars-and I'm out. Why, because ONSALECELL does not follow its own return policy, and they make up new rules to suit them. Example-no where in ONSALECELL return policy does it say ONSALECELL gets to decide if a product is defective-but I was told they do. And guess how they decide! They win and you lose. Their return policy states refunds will be processed in 5 days, well for me that was 4 months ago and still counting!! So far, ONSALECELL has ignored me, my bank, and lied to the New York State Consumer Protection Board regarding my refund. And yes-ONSALECELL sent me a cell phone manufactured for Europe! That problem is a common thread with this company. Oh, yes, if you send ONSALECELL letter, they claim not to get it. They only get certified mail at this company.

If you are in the market for a Cellular product, look somewhere else. ONSALECELL does not deserve your business. I'm sure some transactions through ONSALECELL that go off without a hitch. But what happens if there is a problem? Based on the number of complaints, problems happen frequently with ONSALECELL . Well, if you are an unlucky one, like I was, you too will be out of a lot of money.

Lets show ONSALECELL that they can't rip off their customers and stay in business. DO NOT SHOP AT ONSALECELL!