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9800102927
March 15, 2009
Cannot access survey site
Received a card as Onstar customer directing me to a site, ipsosweb.com/onstar. Can't acquire the site. So, what's it all about? Why waste my time?
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9700139306
March 9, 2009
couldn't log onto website
I received a customer satisfaction card from onstar but I could not get on the website.
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9500126727
December 15, 2008
Survey Card
Tried to log on to survey website...no results!
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Joel Link
December 14, 2008
survey card
OnStar sent me a card wanting me to take a suvey. When I got to the site that was on the card, I could'nt find the survey I was supposed to take.
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December 1, 2008
DIRECTIONS/COVERAGE
ONSTAR CHARGES $30.00 A MTH TO GET YOU LOST ..THEY SEND YOU TO AREAS WHERE THEY DON'T HAVE COVERAGE ..ME &MY KIDS WERE GOING TO HOUSTON TURN BY TURN IS A JOKE ...TURN BY WRONG TURN SHPULD BR THE NAME OF IT, OR WE'RE SORRY BUT OUR SATILITE IS'NT PICKING UP A SIGNAL THAT'S WHY YOU GOT LOST ..BE CAREFUL WHEN ORDRERING THIS FEATURE YOU COULD ...WILL GET LOST !!! AND IGNORED AND FRUSTRATED...GET A NAVIGATION SYSTEM ...
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November 8, 2008
telephone
when riding in the car last night, the phone rang..i answered, it was a telemarketer, and he knew my name!!! only 2 people know our car phone no!!! how did telemarketers get my name???????? how do you send block phone to onstar?? please answer this question, or no more on star minutes for my wife and i, as, i am not going to waste my time and money with foolish minutes with telemarketers, unless this can be corrected!!
thank you,
jay newton
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October 23, 2008
refund to Visa credit card
I discussed the monthly fee with one of your employees and they agreed to reduce my monthly fee to @12.95 and credit my Visa account with approximtaely $16.00. This has not been done. The Visa account is in the name of Shirley M. Hawkins, 265 Antebellum Lane, Mt. Juliet, Tn. 37122. I am half owner of the auto and the wife of Ronald Prater, same address. Please advise the status. Shirley M. Hawkins, 1-615-773-6119
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October 22, 2008
survey card
got the survey card - but could not log into website.
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September 21, 2008
SURVEY CARD
WHAT SURVEY?
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September 13, 2008
online survey
Like many of the others on this website, I could not access the online survey site as directed per mail card. Unfortunately, in order to have positive results, one has to be able to log on to a site that either exists or can be easily found. The savy public do not want to wastet their time trying to find a site that appears to be non existent. Many, due to frustration will remember this as a negative interaction and will have nothing positive to say if asked about onstar.
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