I ordered a camera online based on their advertisement. Next day I called customer service to check status of the order. They tried to sell me accessories at outrages prices which I declined. The customer servive guy hanged up on me when I declined and then I got an email from them saying that my order is on back order and it will another 6 to 8 weeks before they can ship it. This is not true. They never intended to ship it unless I paid some outrageous prices for stuff that I did not need. Below is email that i sent to the company:

This is a world class scam build on bait and switch. I confirmed with your customer service that the unit was in stock and then ordered. Your customer service guy try to sell me batteries at exorbitant prices which I refused and now you are telling that the unit is on back order. You know that this is a big lie and that your advertisement was a big lie and your business is based on a big lie.

-----Original Message-----
From: [email protected] [mailto:[email protected]]
Sent: Monday, June 01, 2009 1:04 PM
To: [email protected]
Subject: Product on Backorder


Customer Name: suleiman hessami
Order#: 53514-W
Thank you for placing an order with our company. However the product that you ordered is currently on backorder for 6-8 weeks. Please let us know if you would like to keep the order on hold or if you would like to cancel the order. If you have any further questions, please feel free to contact us.
Please not that you may cancel your order any time by logging on to your account at the following link https://www.ontimedigital.com/shop/login.asp?gotoloc=https://www.ontimedigital.com/shop/myaccount.asp

Thank you
Customer Service
OnTimeDigital.com