I ordered a canon sd880is and did not receive any emails confirming my order for 5 days. when i did, it was an email asking me to call to confirm my order. when i called to confirm, they told me the camera comes with only a starter battery and would i like to purchase a battery for $89 and a charger for $89. i told them i hadn't expected to have to buy more and would any lithium battery work for the camera. when i would any question i would just hear silence on the other end. finally i would say "hello, are you still there?" he'd say "what did you say" i'd ask him again and again silence. finally he just hung up on me. i called him again and told him i wanted to cancel my order and he hung up on me again. this is the worst customer service i've ever had. do not buy from them. it's not worth it!