I ordered a canon sd880is and did not receive any emails confirming my order for 5 days. when i did, it was an email asking me to call to confirm my order. when i called to confirm, they told me the camera comes with only a starter battery and would i like to purchase a battery for $89 and a charger for $89. i told them i hadn't expected to have to buy more and would any lithium battery work for the camera. when i would any question i would just hear silence on the other end. finally i would say "hello, are you still there?" he'd say "what did you say" i'd ask him again and again silence. finally he just hung up on me. i called him again and told him i wanted to cancel my order and he hung up on me again. this is the worst customer service i've ever had. do not buy from them. it's not worth it!

I ordered a Canon camera on line. The order was possessed and in stock. I got a phone call from then trying to upgrade or add accessories. I said no. I immediately received an email stating the camera was back ordered. The sales person was extremely hard selling and rude when I kept refusing the add ons. This company has false advertising and should be fined or shut down.

I ordered a Nikon P-90 Camera for a "good" price. About 24 hours later I got an email asking me to call to confirm order. When I was told I needed to order a lens for the camera. I went back to the web site and there were optional lens as accessories. When I ask if it came with a lens that had the capability of providing wide angle to 24X? Yes it included that lens. I said that was what I wanted. The Customer No service Rep put me on hold for a couple of minutes. When he returned, he said did I want the 4 hour battery or the 5 hour battery? I told him the Nikon product list included the battery. He said theirs did not include the battery because they bought in bulk. I said cancel the order and he said ok and hung up. I checked with their website and they only had a replacement battery listed as an accessory. I went back to their web site and they had raised the price on the camera by $100.

I ordered an Olympus Stylus 1010 on December 13. Received an email to call to confirm. I called the next day. Was told I forgot to order a battery and get a warranty. I responded that the camera was supposedly new and that this camera comes w/ a battery and I did not need the warranty. He said that it doesn't come w/ the battery. I said that I did not need the battery or the warranty. He told me ok it would ship out the next day. The next day I checked the status online and found that it had been cancelled. I called and spoke w/ customer service. They said it was probably cancelled b/c it was backordered. I asked if he could check to see if it was instock b/c it was still for sale on the website. He said he would transfer me to the General Manager. I left a message detailing the problem and never received a response. I also filled out the online help form twice. No response there either. Being stupid, and figuring it must be the holiday crazyness, I placed the order again two days ago. I received the familiar call to confirm email. Just called 20 minutes ago, received the same response from the same salesperson, Joe S. Though when I again told him no to the battery he said, "Well, your order's cancelled, how's that?" Then he hung up the phone. DO NOT ORDER FROM THIS COMPANY! I just hope my contact and credit card info is okay b/c I cannot find a way to delete it from their website.

I placed an order for 2 Olympus Stylus 1050SW cameras based on the price on their website and I should have know it was too good to be true. There price did not include the battery for the camera which was another $90 each however my complaint with them is not about the product it is about their sales representatives. The gentlem (if you want to call him that) I delt with was Joe. He is emailed and asked I call because of a problem with my order. When I finally got thru to him he informed me I needed to order batteries to go with the camera and tried to sell me a warranty for them to which I agreed to purchase however for whatever reason my card was declined and he emailed me and ask to contact him again. By this time I was frustated with the whole process and ordered the cameras from another company so when I contacted him the second time I asked the order be cancelled. That was a week ago and this company continues to try to process my credit card for the cameras. Today I again called the company and got Joe who I have to say should be fired from his job imediately because he is so imature and non-professional. He acted like a child when I again asked him to cancel the order to the point I just finally hung up. I have to assume this company will continue to try to get the money from my credit card because they refuse to cancel the order. Please DO NOT EVER CONSIDER USING THIS COMPANY! THEY ARE A COMPLETE JOKE!!!