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lupeh
June 17, 2011
Don't Do It!
Do not get their free trial. they're scammers and liars and thiefs. Don't do it! I regret ever getting involved with them.
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Ilene Montesano
March 3, 2011
not refunding my money from my bank account
This problem goes back to November, 2010 when my fiance order free products and this company said that all we would have to pay is $5.75 for Shipping & Handling.When we received the products naturally they sent products amounting to $89.95. I called the company the same day told them I didn't order anything and the very nasty representative said well since you have the product why don't you just try it. I sent the product back the same day I received it and told them I need to have my bank acct. credited, they said it would take about 24 to 48 hours.As you can tell it is March and they never refunded me. My bank keeps on deducting $89.95 from my account. I spoke to a Representative named Irene and she told me she did receive the products I sent back and if my bank sends a fax with the order# 91391604 Irene gave me the problem would be resolved. Well once again on March 3, 2011 $89.95 was deducted again. I will be contacting the Attorney General's office to handle this matter. We are on a fixed income due to my fiance having a stroke and we would never ever woulld have ordered these products especially for the amount of $89.95. This company is destroying my name with my bank and I am not going to let them get away with that. My name is Ilene Montesano I can be reached at 702-504-4092. This must be resolved right away.
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envyd
January 16, 2011
ookisa
I have not been scam just listing to all of the complaints what You guys can do is cancel all cards so the money cant be taking out of any of ur accounts I will go to the BBB better busniess bureau and start ur complaint there I had to do that with another company that got me out of 250.00 dollars and later on that year I was remembust for the money I have lost out of this is an suggestion to get something statred and get this compay out of here with that web site this will be a start hope this is helpful
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tammi Stimson
January 6, 2011
BILLING
I ordered the risk free trial shampoo.. I ordered nothing else and called to cancel andy further shipments. I have now been charged 89.95 on 1/5/11 and have not received any other merchandise at this time. I would like this charge to be taken off my credit card and I do not want any further shipments. I will be contacting my bank in the morning to get this charge removed.
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Truthsge
November 5, 2010
Cheats
Signed up for free trial of product. Then decided to look up reviews. Read how company charges 100 bucks in 2 weeks. Called company and told them i changed my mind. They told me okay. $6 has still been posted to my checking account for shipping and handling. If product shows up at my door or $6 does not get credited back I will be contacting them and contacting the Better Business Bureau. I called them maybe 10 minutes after submitting my order for the free trial. Shouldn't there system be up to date in order not to process the shipping and handling fee? If not it should have been taken off by now as it has been over 24 hrs.
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0merde
July 29, 2010
"free" trial offer
What's "free' here? I was charged shipping + $89.95 not only once--but twice-- for two small tubes of product. Granted it is a good product--but I wouldn't spend that much in a whole year for shampoo, let alone every month! The customer service person I talked to acted like I was the first one to call w/a complaint. Right! I'm very upset that thes crooks now have my credit card information. Never again.
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Goldendragonfli
June 11, 2010
free trial scam
I clicked on an advertisement page frm my home page and clicked on free trial you pay shipping 5.95. No where did it say that the free trial you were being sent was really $89.95 if you dod not cancel with in 30 days. Thankfully my husband told me to check the invoice to see if it said anything and sure enough you will be charged. When I called to cancel it certainly did not phase the person that I was cancelling becasue it was a scam. They informed me that I would have to pay for the shipping back to them. I should have known better but glad that I was able to cancel before a whopping bill hit me ontop of it. I would hate to have missed that little bit of info.Too bad it did not mention it before the shipping was paid.
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bushwoman
May 10, 2010
fRAUDULENT ADVERTISEMENT
They advertised free trial for 6.95. then you get
the sample and your signed up for an every thirty
day deal at a riduculous price of 89.95. Then it tells you you have have to return the empty bottles and return to them. Call t o cancel and get RMA # to return. So what free about it.
So now you have to pay to return, nothing free about
it and it is not worth 89.95 .
Joanne Bush
Calling today to cancel. Please advise
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bald
April 27, 2010
SCAM
I should have know when i got the " SAMPLE " from OOKISA, that it was a SCAM !
I received FAR MORE than a "SAMPLE"
I expected a "Free Sample" for the shipping charge of $5.95.
What I got was a full size container of shampoo, a full size container of conditioner AND a full size container of night time serum.
To learn that I will be charged the full price ($89.95) once a month, every month ( for not returning the product or its containers ) within 14 days from purchase...
AFTER THE FACT !
CON ARTISTS SCAMMERS BAD BUSINESS
OOKISA purposely hid behind their intentions...
WHO WOULD THINK THEY NEED AN ATTORNEY TO BUY HAIR PRODUCTS ?
For this I will cancel my credit card.
OOKISA SUCKS
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Regina M.
April 10, 2010
Fraudulant scam
Website stated it would send you a sample of there hair care products for the cost of shipping. Twice they have charged my credit card 98.00. Website did not state none of this information. I contacted this company they said i had join there company club plan with a shipment every 30 days. I had to cancel my credit card because of this fraud. This company needs to be shut down and criminal action started.
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