Open Road Mazda

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Category: Automotive

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United States

Open Road Mazda Reviews

JLeDuc February 20, 2010
Shady Sales
To all buys working with Open Road Mazda be ware!
After submitting my no haggle price quote through the Internet I was quickly called by P Rubin, Internet Sales Manager who asked my some basic question regarding my purchase. I explained to him that this would be my first Mazda and that I needed an affordable car to fit my budget. I soon received a price quote to my email and was pleased with the numbers so I went in to the dealership on the evening of 02/19/2010. I was quoted $26, 999 on a Mazda Sport in the color I wanted (white) with 0% financing for 60 months. After taking a different vehicle for a test drive due to the fact that the one they were selling me for $26, 999 was physically on the show room floor I was then provided with a monthly figure much high than expected. The monthly number quoted was almost $100 per month more than anticipated. After looking at the paper work I realized that the price of the vehicle was almost $2000 more than originally quoted, they were paying me almost $1000 less than what anyone else was willing to pay me. The kicker is this dealer tried to get me to pay 7.4% sales tax (NOT %7) claiming an additional feel for a 4x4 suv tax. They also quoted me a price based on dealer incentives like "Previous Mazda Owner Incentive" etc. They were also charging me $900 for a heated driver seat that happened to be an upgrade in that vehicle. When researching this particular upgrade I found it to be less than $300.
In short, they brought me in with an aggressive price on the vehicle I wanted but in the end the price was more than the other dealerships I had been working with.
August 8, 2007
They are either very shady or very stupid
Open road bought out my mercury dealership, they became open road mercury mazda. This past feb. I called for a warranty item. It was only after the work was completed was i informed that they cut their ties to ford/mercury. I had to pay the bill in full and try to get my warranty item money back from mercury. Their either very shady or very stupid. When a mercury customer calls up with a warrant item is when they should tell them they cut their ties to ford

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